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on Zeki Tablet you had to hold both the "Reset" button and the "volume up" button at the same time for about 15-20 seconds it than boots into Safe Mode which you can select a full factory reset. NOT VOLUME DOWN.
If this fails, 1 888 999 4215 is Zeki support. If in warranty, tell them of failure of factory reset. They may request it be sent to them.
Go to this site for the instructions on how to do a hard reset on your tablet.
http://www.howtogeek.com/130611/how-to-factory-reset-your-android-phone-or-tablet-when-it-wont-boot/
hard reset it go to youtube type make and model of your tablet type hard reset then it should with few videos to hard reset follow the video and it should work
I'm assuming it is the Zeki 8" TBDG874B. What I would do to get it of the flashy Android logo is hold down the volume button on the minus (-) side and get a small pin or needle to tap the reset. While holding the volume it will reset, then tap the power button still holding volume it will bring up a list. Do a factory reset (you lose all data but that's what I would to do to be on the safe side).
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