Hi there, it's Jack at Dyson.
As you'll probably be aware, DC59 has one washable filter, engineered to last the lifetime of the vacuum. We recommend washing this at least once a month using cold water without detergent, as shown in the video below:
Always allow the filter to dry completely before replacing it - this may take at least 24 hours. Replacing the filter when damp could cause damage to the machine not covered under guarantee, and could also contribute to any odour coming from the vacuum. It may help to place the filter somewhere warm to dry, such as by a radiator, in an airing cupboard or on a sunny window sill.
Please note, the cyclone pack and clear bin should never be washed or submerged in water as this could cause permanent damage to the vacuum. However, it is possible to separate the clear bin from the cyclone pack as shown below. You can then use a soft brush to remove any fluff or debris from the mesh shroud, and you can wipe the inside of the clear bin with a damp cloth to remove any clinging dust particles. Make sure the bin is completely dry before reassembling.
I hope this helps, but if you'd like any further advice on cleaning or maintaining your DC59, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
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