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When I click on some videos that friends have posted my kindle freezes and I have to completely close the device down and restart why is this

I'd suspect virus. Contact, Click Your Account, Look to right for kindle customer service; click. Next page on the right you should see CONTACT US in a box. Click and fill out the form with info about the problem.

Feb 01, 2016 | Amazon Kindle Fire HD

2 Answers

Was sent a gift book. screen shows blank box and device is frozen and now will not move at all. can open and close but that is all.

Try holding the on button for about one minute. You may get the fire logo before that. Also you might want to make sure the kindle is fully charged,

Mar 25, 2015 | Amazon Kindle 1

2 Answers

Kindle stopped responding when opened

Perhaps you are running put of mrmpry. Can you close apps that are running gou are not dunning? Perhaps reboot the device.

Dec 07, 2014 | Amazon Kindle Paperwhite

1 Answer

On a kindle fire it said to force close but it will not close tablet

Hold the power button down for 30 seconds. The tablet will shut down completely. Wait 1 minute then turn back on.

Dec 02, 2014 | Amazon Kindle Fire HD

2 Answers

How can I fix the problems with silk on kindle fire?

bost place is log onto Next to search bar you will see Your account. roll mouse over it and click on your account from the list that pops up. next page on right side you will see kindle help home. Click and fill in info. choose email answer or phone.

Aug 15, 2014 | Amazon Kindle Fire HD

1 Answer

Www kindle com support

log onto next to search bar is Your Account. place mouse to bring up list of options. click your account on list. next page right side has all the help desk options. click the one for home. Fill in info there and choose if you want email or phone instructions.

Aug 14, 2014 | Amazon Kindle Paperwhite

1 Answer

If i send my kindle to the address told by the costumer care will it be safe

If you've got an email authorizing same from Amazon, either as a result of a web query, or a telephone call (866-321-8851) then you can have no concerns sending your Kindle to the address they provided. And you don't have to worry about whether they will take care of your Kindle. The chances are pretty close to 100% that they will send you a new one

Mar 06, 2014 | Amazon Kindle Fire

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Delete an account....

You'll need help to close your account. I think any books you bought will stay on your kindle until you delete them. Kindle would have to help you transfer them to his account.

Jul 15, 2013 | Amazon Kindle Paperwhite

3 Answers

Is there a downloadable manual for the kindle fire?

There are several copies of the Kindle Fire Manual and a solution to have a person train you over a remote connection. If we are close to your office, we would be happy to setup a training appointment.
Best Regards, Chris Bryant
Prokennexusa @ XDA Developers

Kindle Fire Manual
Kindle Fire Owners Manual
Kindle Fire Professional Training

Jan 25, 2012 | Amazon Kindle Fire

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