SOURCE: Bernina Bernette 600 Deco embroidery machine
It could be that there is a loose piece of thread, or some fluff which is obstructing the tension gauge. Try blowing around the theading area (or even run the hoover pipe near it to see if you can **** it out). I cleared mine by folding a piece of non fluffy material and rubbing gently between the tension dial and machine.
Good luck
SOURCE: Bernina Bernette 65 sewing machine
Presumably neither of you has or knows how to adjust your bobbin tension so, I'm going to presume it's your hook. Make sure you are threading the machine coorectly then you'll need to remove your needle plate by removing the two screws, pull out your hook (this is the part your bobbin sits in) but make sure you note which way it sits inside your machine. Have a look at the plastic hook for any sharp edges or burs, you may need to replace your hook or try and gently sand (400grit) the plastic if possible. The key part of the hook is the small blunted point as this is what catched the loop of thread behind the needle. Please make sure that when you put your hook back in, that it is on the left side of that little guard sticking out on the lower right of your machine.
SOURCE: Machine is threaded but the needle will not pick
Make sure the needle is not bent and is threaded from the front to the back.
The needle should be installed with the flat side of the needle shaft facing the back of the sewing machine.
Lower & raise the threaded needle, holding onto the end of the thread.
Then begin to sew.
If this does not help, then it may be the timing needs to be adjusted and this has to be done by a Bernina repair tech.
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