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Posted on Jul 21, 2009
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I cannot get my comcast email contacts switched over to verizon. What should I do?

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  • Expert 53 Answers
  • Posted on Jul 21, 2009
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Joined: Jul 21, 2009
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What email program are you using? That will determine where your contacts are stored, and that will determine your options.

If you are using ComCast's Web-based email system (in your Web browser), you'll either need to import them into a local program like Outlook or Outlook Express, or you'll have to talk to ComCast about exporting them to a .csv file. If you can display a list of them in tabular format on the screen, you may be able to copy-and-paste it into an Excel spreadsheet and then save that as a .csv file. If you're already using Outlook or Outlook Express, you should be able to just create the new Verizon mailbox and retain your existing contacts. If you can get them as a .csv file, you can either import that into Outlook or Outlook Express, or you can talk to Verizon about importing it into their Web-based email system.

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