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Unplug the treadmill . Remove front cover. On the right hand side if you are facing the front - in the siderail is a white switch that tells the treadmill it is all the way down. Check that it is in place and clean.
If you plug the treadmill in.{Do not touch any thing in the motor compartment} When you press start it should go all the way down [home] to contact the switch. You can also see the lit motor turn at this time before the belt will move it must be all the way down.
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