Contact the network provider you have the question is best troubleshot by them.
SOURCE: How do I connect my new smart TV to Netflix, it keeps telling me that ther is no internet connection
The TV Needs to be connected to an Internet Connection!
Either Wirelessly, connected to a Hotspot - most likely your WiFi from either your modem or router, depending on how you get online?
Or... Your TV can be hard wired, with a cat cable directly from your Modem/Router to the TV.
If hard wired, double check in the settings page of your TV (Navigate there with your remote) and confirm this.
If wireless, again navigate to settings and scroll to Network Connections, or something similar, (can't be specific since you didn't provide make and model) choose wireless, locate your home network name, enter your Password, and your TV should now connect to Netflix, among other platforms.
Good Luck
Hi Samantha
Assuming that the WiFi is working around the house with other devices like iPhone / iPad and other computers?
The Westinghouse TV is just another device connecting to your Home Network via a WiFi Signal. Unless it uses a dedicated Ethernet Cable at the back of the set > to Modem Router Box.
So... the problem would require setting up the Westinghouse smart TV with the necessary settings.
Netflix is just a web site and will become available when the TV connects to your Network & External Internet GateWay.
First, you need to know your WiFi Name & Password.
I find it easier to use the iPhone as a test device to check the WiFi signal and set up details first. To Test Password etc.
There is a helpful tool on the App Store called iNet - Network Scanner - See Below
So... you must find the settings for Network on your smart tv.
Setting the tv for DHCP is allowing it to Automatically search for an internet connection. Thats what most people do.
Just choose your WiFi name (SSID) & Password.
But... you can choose your own IP addresses if you like to keep all your devices on a known address.
Eg. Your Router or Modem Box Gateway address 192.168.1.1
Each of the other devices have a unique address.
Computer 1 192.168.1.10
Computer 2 192.168.1.20
Camera 1 192.168.1.100
SmartPhone 192.168.1.130
You can use the end numbers between 1 & 255
Your Gateway might also use another IP Group e.g. 10.0.0.0
Your really only interested in making the last numbers different from each other.
Cheers
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