Perhaps ? if its damaged its damaged and in need of repair
If your kindle won't charge and you are not able to resolve the issue, don't worry. Contact Kindle help number +1-877-855-0855 (toll-free) or check out the instructions in the given link.
Hello
If the battery isn't too far gone, here's how to revive it: Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds
For any help or query visit us: Kindle Support
SOURCE: My kindle will not charge. I plug it in and there
If you've explored all options with software settings and If you're outof warranty, you can try to open the kindle and replace the battery.There is a Kindle Repair Guide that shows you how to take it apat. There are services that can do it for you. Kindle Repair.
SOURCE: how long should I leave my kindle plugged into charger
From a guess,about an hour.But keep checking on it.
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