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Dotti LeTourneau Posted on Jan 15, 2017
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My Kindle will not charge - I have trued with various chargers I own

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Anya General

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  • Expert 119 Answers
  • Posted on Jun 07, 2018
Anya General
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Joined: Jan 05, 2017
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Hello

Just follow these steps to fix this issue:

1. Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. Be sure the charging light is lit -- sometimes a drained Kindle will stop charging a few seconds after you plug it in. Unplug and replug until the light stays on steadily, then leave it alone. Most of the time you'll come back to a restored kindle. If not, go on to step 2.
2. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds.
3. Release the power slide, then immediately press and hold the Home key for another 30 - 45 seconds.
4. Once the Kindle's screen begins to flash, release the Home key. The eReader will boot to recovery mode. To continue, press and hold the R key until the screen flashes again.
5. After the device is finished rebooting, you may see the Critical Battery screen once more. If so, plug in the USB cord and wait for the Kindle to return to the Home screen.

For any help or query visit us: www Kindle Com Support

2 Related Answers

Tim Digibrain

  • 846 Answers
  • Posted on Jan 17, 2010

SOURCE: My kindle will not charge. I plug it in and there

If you've explored all options with software settings and If you're outof warranty, you can try to open the kindle and replace the battery.There is a Kindle Repair Guide that shows you how to take it apat. There are services that can do it for you. Kindle Repair.

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Anonymous

  • 17 Answers
  • Posted on Apr 22, 2012

SOURCE: how long should I leave my kindle plugged into charger

From a guess,about an hour.But keep checking on it.

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My Kindle will not charge

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I unplugged the charger (it has two prongs) and reversed it so
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have you tried a new charger?? the contacts on your charger plug may be dirty....or the contacts on your kindle charging port may be dirty. Go to YOUTUBE and see how to clean a mini usb charging port, and or charging plug.
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My kindle won t turn on

Her is a possible solution:
1. Plug into the original charger, hold the power down for a full 30 seconds, release. Let charge in this state for 12 hours.
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3. Plug the device into another charger, if you do not have an charger from another phone go to Staples or Radio Shack pick up a new Kindle or Universal charger, make sure you can return the charger.
4. Plug the Kindle into the new or alternate charger. Hold down the power button for 30 seconds release. Let charge for 12 full hours.
5. Unplug the Kindle from the charger.
6. Press the power button for 40 seconds - time it. Release the power button, wait for 5 seconds, then press and release the power button. The Kindle should wake up. If not, proceed to step 7.
7. If you can not wake up the Kindle from a 'hard reset' the Contact Amazon directly for a replacement.
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Let's try to reset the charger system.
Step 1: Unplug from the charger, press and hold the Power button for 30 seconds
Step 2: Plug into the charger. Press and hold the power button for 30 seconds
Step 3: Let charge for 12 hours
Step 4: Unplug form the Charger, run the Kindle until totally dead.
Step 5: When DEAD. Press and hold the power button for 60 seconds.
Step 6: Plug into the charger, let charge normally
If this does not reset the charging system you have either a faulty Kindle or a faulty charger, contact Amazon for replacement.
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Please clarify: what charger did you use to connect to an outlet? The Kindle 3 comes with an USB cable to charge from a PC or Mac computer and no charger outside for many countries outside the US (for other countries an external charger is available from Amazon as optional accessory). Use of a different charger (e.g. mobile phone charger with USB connector) is not supported, not recommended and may fry your Kindle if a wrong voltage is hooked to it.

Things you can try:
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  2. If you use the supplied USB cable to connect to a PC, make sure its firmly seated on both ends. Connect to a powered USB port directly on your computer. Some external USB hubs do not come with a separate power supply (external power supply is mandatory for an USB 2.0 hub, some cheap models are sold without one anyway) and are not suited to charge anything. Just to make sure, disconnect any other USB device except mouse / keyboard to check if the USB port in use is not burdened by too much drain.
  3. The Kindle power LED should glow amber while charging and green if the device is fully charged.
  4. Give the Kindle a reset pressing Home --> Menu --> Settings --> Menu and select "Restart." If the charge light is on but the device is still not charging, contact Amazon customer service.
  5. If the charge light does not light, the AC adapter or cable needs to be replaced.
  6. Contact Amazon customer support for any warranty issues.
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