Hello
Just follow these steps to fix this issue:
1. Plug the device into the Kindle A/C adapter (not your computer) and let it charge for a few hours. Be sure the charging light is lit -- sometimes a drained Kindle will stop charging a few seconds after you plug it in. Unplug and replug until the light stays on steadily, then leave it alone. Most of the time you'll come back to a restored kindle. If not, go on to step 2.
2. If you still see the same Critical Battery screen after charging, unplug the USB cord, then hold the power slide to the right for at least 20 seconds.
3. Release the power slide, then immediately press and hold the Home key for another 30 - 45 seconds.
4. Once the Kindle's screen begins to flash, release the Home key. The eReader will boot to recovery mode. To continue, press and hold the R key until the screen flashes again.
5. After the device is finished rebooting, you may see the Critical Battery screen once more. If so, plug in the USB cord and wait for the Kindle to return to the Home screen.
For any help or query visit us: www Kindle Com Support
SOURCE: My kindle will not charge. I plug it in and there
If you've explored all options with software settings and If you're outof warranty, you can try to open the kindle and replace the battery.There is a Kindle Repair Guide that shows you how to take it apat. There are services that can do it for you. Kindle Repair.
SOURCE: how long should I leave my kindle plugged into charger
From a guess,about an hour.But keep checking on it.
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