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I don't know if it's your battery or charger, but Amazon is very good
with customer support. Have you called their customer support?
The number is: 866-216 1072
(this is all i could find on the internet so this is not to say it will help you but try it and see what happens).........PRess the power button and the volume down button at the same time and hold until the unit restarts... it resets the charging cycle and the note will charge reasonably quick from then on... I do this on occasion when my battery seems to charge slow.
plus some people are saying get a new charger.
My first suspicion would be virus. Close 2nd would be he was doing something he should not. Best option is to talk to the place you bought it from or the maker's customer service people.
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