You first need to ensure about the brand and model of your printer and scanner. The installation process is relatively easy and similar for almost all of the printers.
Whether you're using the Canon printer or the Brother printer, you need to go to the printer's manufacturer website to download and install the appropriate software and drivers for your printer without using the installation CD.
For any help or stepwise directions, you can directly talk to the customer care executives by calling the toll-free phone number available on the online directly named Contactforhelp, which is well-known for offering the certified contact numbers for various technology services and products.
Brother Printer Support Phone Number Brother Customer Service for Driver...
Which brand and model printer do you have? Most manufacturers have a web site with the drivers available. (This does not include any third-party software that may be on the install disk. For that, you may be able to purchase a new software disc if you put in the serial number of your printer.)
For HP printers/scanners, go to http://support.hp.com/us-en/drivers . For Canon drivers (USA), see https://www.usa.canon.com/internet/portal/us/home/support . For Epson printers, start at https://epson.com/Support/Printers/sh/s1 . For Brother hardware, see their solution center at http://www.brother-usa.com/Support/ . At any of these sites, enter the printer model number.
Some newer printers may not need a driver installed from a web site. For those, the driver is available through the OS (Microsoft Windows or Mac OSX). In that case, connect the printer to the computer via a USB cable. Make sure that the computer can access the internet to obtain the driver. Check the documentation from the support site before doing this. If you install the default OS driver, some features on the printer or scanner may not be available. (Thus an all-in-one becomes a printer only until you uninstall the generic driver and install the full-feature software from the manufacturer.)
I hope this helps. For directions specific to your printer and connection plans, please add a comment with the make and model.
Cindy Wells
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