My IPad 2 does not charge, I checked all the obvious things but it looks like it has to do with the device itself.
There is not enough charge to start it up, occasionally the apple sign comes up but then disappears again. Itunes can't communicate with the iPad, it says it needs a password but I can't enter a password anywhere as it does not start up. any ideas?
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Be sure to check that your battery has enough power to provide this help. Just plug in your charging cable and walk away. Check back in an hours and try powering off or unlocking the screen again.
It may be too full. Check how much free space you have. Try to have approximately 3GB free. Delete things that are easy to replace like apps, or music you can download again.
Heidi,
Apple has the best help desk for all problems with their devices.
But what the want to know first is what device do you have. iPad alone is not enough. 1 generation, or later. The fifth generation is on the market over a year now, and the sixth is coming soon I guess.
Then they want to know what iOS you have. The next thing they want to know is what you want to put on he device and how. Via wifi, or via iTunes (connected to the computer)
If anyone here on fixya wanted to answer your question, he / she should have all this information too.
Then a question, most of the time starts with a word like how, or what, and ends with a question mark. If your "question" is not like that, ask your self was I clear enough.
I do want to help you, but I need more details, to avoid I start guessing and in the end my assumptions, so also the answer is wrong. (and useless to you)
As soon as you connect your iPad to a working charger, it will beep. If you plug in the cable and you don't hear the beep, assume something is wrong. Just find out what, the cable or the charger.
Don't try to charge the iPad with a computer, because the 500 mA a USB connector from a computer can give, is not enough even to start.
But you can use a computer to test the cable, because the iPad should beep and say on the screen not charging.
If there is no beep when connecting to a computer, you have to use another cable. If it beeps, buy a new charger. 5 Volt 2 A. The best an Apple charger.
There are a few things to try. 1) Press the power button and the home button (on the front) at the same time. If that doesn't work 2) try plugging it into a different charger than you normally use. If that works, you need a new charger. If it doesn't show that it's charging within 30 seconds, your iPad charging port or battery probably has a problem and will need repaired.
hard reset the device OK, you have noticed the strange behavior of your iPad / iPad 2 or even new iPad 3. It tends to freeze for about a few seconds every minute or is running too slow or something else. This is probably the best time for the hard reset of the tablet. To make things easy follow simple sequence:
Make sure your iPad /iPad 2 / iPad 3 battery is charged above 20% (we would recommend at least 50 - 60 %). If you are not sure charge you tablet for at least 40 minutes.
Make sure your Apple tablet is in Power On state.
Watching the shining screen of iconic tablet with apps' icons on it press and hold down the Wake/Sleep and the Home buttons simultaneously, ignore the red slide "to power off", just keep both buttons holding until the Apple logo appears. This logo is the signal that the hard reset has succeeded. Be patient, some times the hard restart of iPad may take up to 10 - 15 minutes. But such a long restart is a rare case.
Be sure that hard reset retains all data and settings on iPad, it doesn't delete anything. If you want to start over and delete all personal data from iPad you should use iPad Recovery Mode.
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