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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier
the motor is tight, (can't turn) lubricate the motor bearings with light machine oil. retest. rust causes this. the motor "tries" to turn, more power is needed, still can't turn, power exceeds safe limits: breaker trips.
I have the delonghi DEN500P and the unit runs but does not condense any moisture? The appropriate buttons have been set to bring the unit humidity setting well below humidity in room
Go to site...
safemanuals.com/references.php
in top search box show user manuals
go to search data base find delonghi- then type in de400 humidifier
then download
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