Question about Sennheiser Audio Players & Recorders
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I guess this is a common problem huh. No worries!
First: Click on your music button and play a song as you would normally do on your phone (make sure your speaker is on during this point).
Second: Click on the speaker button so you can listen to your music through your ear piece (as your music is still playing). If you don't hear your music through your ear piece wait until you hear it. It shouldn't take more than a minute. (Your music should be playing throughout this whole process)
Follow these steps every time you come across this problem.
If this solution resolved your problem, please leave a comment and a good rate. Thank you!
Posted on Mar 15, 2008
If you are sure that the head phones have not malfunctioned at all, I would reset the ipod first. If that does not resolve the issue, you will want to restore the ipod using itunes on your computer. Just in case you are unaware of how to do either a reset or restore, I have included a step by step below.
I would recommend testing the headphone with another working player to ensure that they are in fact working fine. If you have already done this, I apologize for waisted space. :)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.
The 4 possible restore options are: Restore Option
1: Restore - Restores with same iPod Software version already on iPod. Restore Option
2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option
3: Use Newest Version - Restores with the latest iPod Software available. Restore Option
4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.
When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.
Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
If none of these steps resolve your issue, then you sadly have a hardware issue with the ipod itself.
Posted on Apr 28, 2009
Do you by any chance have any other wireless device like a cell phone near the speakers when you hear this?
Any kind of device that has a magnet field will cause scratching sounds on the speakers. I discovered this quite by accident with my old Boost mobile phone.
MICE Training, Technology & Education
Posted on Oct 24, 2009
This may be your headphone jack (what you use to connect it to your
ipod or speakers ect.). check the connection there, and if you see the
wire became loose near it, that is most likely the problem. You can fix
it! With a new headphone jack (available at the Source or Radioshack or
other stores like that), and with some manual soldering (it's not too
hard, I fixed my myself and I havn't soldered before.) you'll get those
headphone to be as good as new. here are the steps to fix this problem.
1. cut your old headphone ******** and strip the wires. you should see two wires; one copper wire and one coloured wire (green or Red) on each cord. there is a total of 4 wires, two per cord.
2. Tin coat the wires. this means to burn the wires a bit (with the soldering iron) and put solder over them. this gets rid of the coating that is on the wires to stop them from shorting out in the cord and helps conductivity when soldering them onto your headphone jack.
3. there should be three holes on your new headphone jack. there should be two prongs left and right of the part you plug into the machine, and there should be one connected to the part that holds the wires once done.
4. connect the coloured wires (red and green) to the left and right prongs of the new jack and secure with solder. These are called the live (or hot) wires because they are the ones that send the signal that makes the sound.
5. connect both of the copper wires to the other hole and secure with solder. these wire are both ground wires, which are very important.
6. by the end, you should have connected four wires. two to the seperate prongs, and two to the third ground hole.
7. test your connection by trying to use your headphones. if it does not work (which may happen, don't get discouraged!) check your soldering. if it is touching any metal it shouldn't be, that means you have created a short circuit. simply burn off the solder (with the soldering iron) and try again.
8. keep trying until you get sound. good luck!
9. Once you get sound, you may want to secure the soldering job. you can either use two part epoxy and put this over your work, or you can tie a knot before you put the cover on you headphone jack. either will work just fine. Also, there sometimes are two metal protrusions that you can bend with plyers to help hold your chord in place.
10. enjoy your fixed, good as new headphones! Enoy hope this helped.
Posted on Oct 30, 2009
lgShine 8700 , no ring sounds when i call out,but if i wait the person i am calling can still pick up.AND at the same time this happened there are no tone sounds when pushing buttons.I checked the volume setting and it is up to full
Posted on Sep 30, 2010
Tips for a great answer:
May 06, 2018 | Sennheiser Audio Players & Recorders
Feb 27, 2015 | Sennheiser RS 120 Consumer Headphones
Feb 05, 2015 | Sennheiser Audio Players & Recorders
Sep 28, 2014 | Sennheiser Audio Players & Recorders
Apr 23, 2011 | Sennheiser CX 500 Consumer Headphones
Nov 23, 2017 | Sennheiser HD428 Stereo Headphones
Oct 04, 2010 | Sennheiser HDR 120 Consumer Headphones
Jun 26, 2010 | Cell Phones
38 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: