Question about Brother MFC-8460N All-In-One Printer

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I keep getting the message, "Toner error, replace drum unit". I have a MFC Brother 8460N. Jane

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Have you replaced the Drum unit? Drum unit on Brothers can be reset if copy is good and you do not want to replace. If copy bad replace Drum. Rebuilt drums work as good as original at half price.

Posted on Mar 28, 2017

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6ya6ya

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Posted on Jan 02, 2017

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Anonymous

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SOURCE: MFC 8460N giving Toner Life End message

I just solved my own problem. Try it for yours. I had been using several compatible toners for the MFC-8460N with no problems until today, as I posted earlier. On a hunch, I went to the local office supply store and purchased one original Brothers TN550 toner and put it into the printer and closed the cover. Everything clicked. Toner End Life message gone. I then took that Brother toner out and put the compatible one back in and still everything was fine. Am keeping the original Brother toner as a "kickstarter" if it happens again.

Posted on Mar 19, 2008

Anonymous

SOURCE: brother 8460n - toner error

Hi, This worked for us:

The message "Toner Error" is usually caused by the drum and/or toner
cartridge not being installed properly or if the machine does not
recognize the toner. To clear this message, follow the steps listed
below:

1. Verify you are using Genuine Brother Cartridges. Brother strongly
recommends that you do not refill the toner cartridges provided with
your machine. We also strongly recommend that you continue to use only
Genuine Brother Brand replacement toner cartridges. Use or attempted use
of potentially incompatible tone cartridges in the Brother machine may cause damage to the machine and/or may result in
unsatisfactory print quality. Our warranty coverage does not apply to
any problem that is caused by the use of unauthorized third party toner
and/or cartridges. To protect your investment and obtain premium
performance from the Brother machine, we strongly recommend the use of
Genuine Brother Supplies.

2. Make sure that you are using the correct drum and toner cartridge(s)
for your machine. The part numbers for your model are as follows:
NOTE: Some cartridges can look EXACTLY the same among different models
and will fit the machine even if they are not designed for use in that
model. Verify the part number before using the cartridge(s).

TN550: Toner cartridge (standard)
TN580: Toner cartridge (high yield)
DR520 = Drum unitt.

3. Make sure that the cartridge is not damaged. Remove the toner
cartridge by following the steps listed below:

a. Press the cover release button and then open the front cover.

b. Remove the old drum unit and toner cartridge assembly. Place it on a
drop cloth or disposable paper to avoid scattering toner.
NOTE: Be careful not to spill the toner. If toner gets on your
clothes or hands, wipe or wash it off immediately with cold water.

c. Hold down the blue lock lever on the right and pull the toner
cartridge out of the drum unit.

d. Look at the toner cartridge and see if any parts or pieces appear to
be broken or missing, if so, the cartridge may be defective and should
be replaced.

4. If the toner cartridge is not damaged, reinstall it into the drum
unit. If it was damaged, use a new toner cartridge and reinstall it into
the drum unit.

5. Reset the drum/toner unit into the machine.

6. Close the front cover.

7. If the message "Toner Error' continues to appear on the display
unplug the machine from the wall outlet.

8. Open the front cover and remove the drum and toner assembly.

9. Look inside where the drum was. On the left side wall, look for a
small, black plastic lever/actuator. A flashlight may help see it.

10. Using the palm of your hand, slide it along the left wall in and
out a few times as this may free up the actuator/lever in case it is
stuck. The actuator/lever is spring loaded and needs to move back and
spring forward to operate correctly.

If the lever does not move, spring back or is missing and your machine
is within warranty, you can locate a Brother Authorized Service Center
(ASC) in your area or contact Brother Customer Service by calling
1-877-Brother (1-877-276-8437) Monday through Friday, excluding
holidays. If the machine is out of warranty, you can locate a Brother
Authorized Service Center using the information listed above.

If the lever moves freely and springs back to its original position
continue to Step 11.

11. Reinstall the drum and toner assembly, close the front cover and
plug the machine in.

Posted on Sep 02, 2008

Anonymous

  • 2 Answers

SOURCE: document jam brother mfc 8460n

if the message refers to the scanner, open the cover of the feeding unit on top of the printer and clean it with compressed air. Most probably an insect got stuck somewhere

Posted on Nov 07, 2008

Anonymous

  • 2 Answers

SOURCE: Replaced new drum unit but LCD keeps saying Drum Near End of Life

Front cover must be open

Press The "Clear" key on the top panel

Press 1 to reset the drum count

Close the over

Posted on Feb 06, 2009

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

What does a belt life ends soon mean, on a brother MFC 9440ch color laser printer?


Are you sure of the error message? The Brother printers that I have used have Drum Ends Soon and Change Belt messages.

The Brother MFC-9440CN has a belt that can be replaced. The Belt unit has an life expectancy of ~50000 pages. The belt unit is part BU100CL and costs a bit over $150 at office supply stores. Amazon.com and some other stores have the unit for under $100. http://www.amazon.com/Brother-BU-100CL-HL-4040CN-HL-4070CDW-Series/dp/B000SC245E is one source.

When the unit says Change Belt Unit, follow the directions from the manual's maintenance section to replace the belt unit. See page 178 (page 189 of the PDF) http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002252/mfc9440_usa_usr_b.pdf . You have to remove the Drum and then the Belt Unit. Then slide in the new Belt Unit and replace the Drum unit. Then close the printer and turn it on. Finally reset the counter from the Machine Info sub menu (press Menu 8 4 and select the Belt Unit and press OK. Then press 1 followed by Stop/Exit).

If you mean the Drum Unit, that is part DR-110CL and costs over $175 at the office supply stores. Order this part when the Drum End Soon message appears and replace it if the print quality deteriorates (or when you have the new drum). The Drum Life is ~17000 pages. The steps start on page 166 (182 of the PDF). You need to remove the old Drum unit. Then remove the toner cartridges from the drum. Prepare the new Drum Unit, including putting the cartridges in the new Drum. Then replace the Drum unit and reset the counter.

I hope this helps.

Cindy Wells

Jun 04, 2012 | Brother MFC-8460N Laser Printer

3 Answers

Does the 'Drum Near End' message for MFC 8460N mean to indicate the toner cartridge needs replaced?


Same with our Brother 8640N, drum near end means toner is nearly to end but sometimes even you replace bew cartridge is appears this message. TONER LIFE END message need to replace cartridge.

Dec 17, 2010 | Brother MFC-8660DN All-In-One Laser...

1 Answer

What does the drum look like.


Here is what the drum look like for the Brother MFC-8460n courtesy of Super Media Superstore:

http://www.supermediastore.com/toner-dr-520-drum-unit-brother-mfc-8470-8660-8670-8860-8870-comp.html?utm_source=googleBase&utm_medium=pcsite&utm_term=TO-001-2618-datafeed01&utm_content=datafeed01&utm_campaign=googleBase%20-%20TO

Aug 19, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

Toner Problem error message


remove the yellow plastic from the toner thats a protection. check around toner.

Jun 04, 2009 | Brother MFC-8460N All-In-One Printer

2 Answers

Brother MFC 9440CN


You need to order the drum unit. It's different from the toners. You can replace it after the part comes in - you do not need a technicain to come in to do it for you. You can find the part from Amazon or Brother website.

Apr 01, 2009 | Brother MFC-8460N Laser Printer

1 Answer

After replacing the toner, an abnormal sound of wheels coming


I just had the same problem.....I changed drum and toner at the same time.....bad sounds....tried old toner with new drum and "new" toner with old drum.....seems that the gears that move the toner and the drum were not meshing correctly. I determined that it was the "new" toner. I discarded new toner and used a different one....that fixed it

Dec 15, 2008 | Brother MFC-8460N All-In-One Printer

2 Answers

MFC 8460N giving Toner Life End message


I just solved my own problem. Try it for yours. I had been using several compatible toners for the MFC-8460N with no problems until today, as I posted earlier. On a hunch, I went to the local office supply store and purchased one original Brothers TN550 toner and put it into the printer and closed the cover. Everything clicked. Toner End Life message gone. I then took that Brother toner out and put the compatible one back in and still everything was fine. Am keeping the original Brother toner as a "kickstarter" if it happens again.

Mar 10, 2008 | Brother MFC-8460N Laser Printer

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