My new galaxy tab s2 froze won't shut off show only the black and white galaxy s2 android wording. I tried rebooting no luck

There is no "force shutdown" as far as I know, but you can force a reboot by holding down the power button for about 15 seconds.

try provider

Hello, John -

This is the link to the Samsung web page where your can register your new tablet:
https://www.samsung.com/us/support/register/

You will need to log into your Samsung account. If you do not yet have a Samsung account, you create one. There is a link "Create your account here" below the words "Log in to your Samsung account to register your products."

Plug into charger hold power button down until device powers down
charge fully then disconnect and power up
might work or look at this site to erase cache entirely
https://appauls.com/how-to-fix-the-samsung-galexy-tab-reboot-loop/

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Do a FACTORY reset.

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keep the on/of switch pressed for about 3 seconds, there will be three lines showing # power off # reboot # airplane mode. press the reboot and wait, action completed

Sound like a corrupt load.

Try to re-flash or upload a current version

The Galaxy is a current model and may be under warranty

What model is your S2 Tab and what is the Android version? Thanks.