Question about Sharp AQUOS Blu-ray Disc Player

1 Answer

Blu-ray discs all of the sudden incompatible and won't play

I owned spiderman for a few months and always played just fine, one day it became incompatible...both discs in the set. I unplugged player,plugged it back in and I got one disc to work but not the other. Ended up returning dvd to store...claiming it was the dvd because other blu-ray dvds worked fine that day.

Rented Hulk put it in player and disc incompatible again. Tried several times, unplugged unit..nothing. 4 year comes along and tries and it worked...BUT since the dvd was stopped and removed from player we cannot get it to play again due to disc incompatible. installed latest update per Sharp-usa site and still not working. Any help would be appreciated.

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1 Answer

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  • Sharp Master
  • 12,962 Answers

Look for a firmware upgrade for your player. They exist for sole purpose of increasing compatibility with newer blu ray releases. If that does not do the trick it appears that your player's laser assembly is losing its ability to focus on the disk(s). Repair is not cost effective and you will have to go shopping.

Posted on Mar 31, 2017

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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Anonymous

  • 51 Answers

SOURCE: sony blu ray player

Hello Thank you for choosing FixYa.com for your answers my name is David.
If it takes it a while to read sounds like one of 2 things or a combonation.
your reading lense that reads your discs may me dirty or you may have dusty
or damaged disk. most likely your machine is dirty I would go to your local store
and ask them for advice on the best type cleaning disc for the blu ray player
walmart has decent prices for that sort of thing good luck and thank you again for choosing FixYa.com

Posted on Nov 08, 2008

Anonymous

  • 1 Answer

SOURCE: Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player

I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

Posted on Mar 16, 2009

Anonymous

  • 51 Answers

SOURCE: Sharp Blu-Ray model BD-HP20X locked to region 4 how to unlock ?

Well I Checked my data resources and saw that there are no hacks or tricks for Sharp yet... the only thing you can try doing now is to ask your Dealership if they can unlock the regions for you. I've searched everywhere but couldn't find anything for newer models like HDDVD or Blu-Ray players.

Sorry T_T But let's hope someone might be able to help as well..

Posted on Mar 31, 2009

Anonymous

  • 4 Answers

SOURCE: New Sharp BD-HP16U won't play Blu Ray Discs

You need to force the player to the the Top Menu of the disc.
The way to do this is: load disc, wait until it says "Reading Completed" (about 1 minute).

Wait for the PLAY icon ">" to show in the upper right corner (this may take up to 30-40 secs).

Once you see the ">" Hit the STOP button on the remote to get to the player's splash screen.

From the Sharp splash screen Hit the "Top Menu/Title List" button on the remote and wait for the circulating dots and then the disc menu appears.
Play the movie from the menu and you should be good to go.

~JC

Posted on Sep 16, 2009

Anonymous

  • 3 Answers

SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.

goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play

Posted on Apr 24, 2010

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The Blue Laser may have failed.

Of course it always helps to check drivers and firmware updates for the drive itself. There was one firmware update 12/2010 for this player at the Panasonic USA website (support) Version 1.43

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Will not read disc


As it's less than a year old the manufacturer's warranty should still apply.

Your player probably has a failed laser head unit; if you have to pay to fix this fault then you'd be better off just chucking it away and buying a replacement as it will be cheaper.

Mar 15, 2010 | Sharp AQUOS Blu-ray Disc Player

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Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player


I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

Dec 25, 2008 | Televison & Video

5 Answers

Blu-ray disc


Hey jude06,

In order to play Blu-Ray discs, you must unfortunately own a Blu-Ray player. Neither HD-DVD players nor Progressive Scan/Upconvert DVD players are capable of playing the discs, and standard DVD players are not able to recognize information on the discs due to how they are constructed.

Please keep in mind that there are always a number of options available to you, should you consider purchasing a Blu-Ray player. While the average asking price with many retailers for stand-alone Blu-Ray players is between $300.00 and $500.00, you can typically obtain an internal Blu-Ray drive for your computer for considerably less. Additionally, the Playstation 3 may also be a viable alternative - the current 40GB model not only plays Blu-Ray discs, but also has the added perk of being a video game console for around the same price as the average stand-alone Blu-Ray player.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

May 08, 2008 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Bdp s-300 wont play sometimes?


Hiii...
Mybe it's have " safe protect " what usually sony used for their players.....

Thank's

Mar 14, 2008 | Televison & Video

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