Fay what device are you using ?
The app is called Telstra 24/7
it may be on more icons screen of the mystery device ?
https://www.telstra.com.au/my-account/telstra-24x7-app
or download the app here depending on o/s of mystery device ?
Apple ?
https://itunes.apple.com/app/apple-store/id543829966?mt=8
or Android ?
https://play.google.com/store/apps/details?id=com.telstra.mobile.android.mytelstra&referrer=utm_source%3DTcom-24x7App
Does not seem to be an application for mac or windows
https://crowdsupport.telstra.com.au/t5/Telstra-24x7-App/Telstra-24-7-for-Windows-10/td-p/605046
SOURCE: my guest account has a
Are you the administrator for this computer?...Are you the only one or the main one who uses this computer?....Is this you're computer?
You may need to create a new profile for administrator...or guest...Go to Control Panel...Users...Change Accounts...and make the changes....
SOURCE: why I cant log on my account instead the phone kept on searching the hole time
few answers are poor internet connection -no internet connection -site down
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