I have a new pledv2488A-H TV/DVD combo. I have tried several DVDs and it keeps telling me unable to play disc. Label is facing the rear, no damage and it is compatible. Help. Thanks
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may be inserting the DVD the wrong way - try flipping it over so that the label is facing you. Failing that, you may have to set the region that your DVD's are from in the Menu. Is this a new TV? Have you played DVD's on it before?
It could just be dirt on the lazer/lens. Try cleaning it with a good brand name lens cleaner for DVD/CD. If that doesn't do the trick there might be damage to the lens, or an electrical fault.
You may have what is called a combo drive...it can play and burn cds but can only play dvds, not burn them. Look at the face plate on the drive and see what is written on it. If it has the following: Recordable Drive = CD Burner DVD = DVD Player RW & DVD = DVD Burner
If recordable drive and DVD is on the drive but no RW, chances are its a combo drive. Keep us posted.
I found this on the PROSCAN website under customer support manuals.The website is www.oncorpus.com.I hope this information helps you with your problem. IMPORTANT THE LABEL SIDE OF THE DVD MUST FACE THE BACK SIDE OF THE TELEVISION 1. Press the ‘INPUT’ button to select ‘DVD’ mode, if no disc is inserted yet, the display shows ‘No Disc’. 2.Insert a DVD with the printed side facing towards the rear of the TV/DVD Player (see below) 3.The TV will first display ‘Loading’, then change to ‘DVD-video’. Most DVDs will show some preliminary information then stop at a main menu screen. 4. Press PLAY/PAUSE to play it directly. Or press the DVD-MENU button to access the disc menu during playback. 5.Use the direction button on the remote control to select the desired option. Press ENTER to select the option or press the ► button. Playback will now commence. 6.After playback, press the EJECT button on remote control or EJECT button on TV/DVD to remove the disc. Note: No function‘’ will sometimes appear on the screen after a button is pressed. This indicates that the function is not supported at the current time.
CD-RW drives can only read all CD-rom and CD-RW formats and read DVD formats but cannot write to a DVD, if you want to write a DVDs you need to buy a DVD-RW burner which can burn all CD-formats
Since it will play eventualy, I'd suspect a dirty lens. Open up the unit and carefully clean the lens using a cotton swab and alcohol. Also, try a music CD. If the CD works flawlessly but DVDs still fail occasssionally, the optics are starting to fail and will need to be replaced.
Dan
×