I don't know your set in particular:
Genericaly, there are some models of sets that have a pre-set level for the sound. Check in to the menus of the set if there is a setting for the audio level at turn on.
Some manufactures designed their sets so that the sound is at about 30% up when the set is first turned on. This is annoying. They did that because they had people turn on the set and call their tech support that their set had no sound. It turned out that the volume setting was at "0"!
Jerry G.
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