I cannot remember my password for my kindle

Type resetmykindle into the passcode field then enter. this will reset your kindle and you can make a new password.
https://www.amazon.com/gp/help/customer/display.html/ref=hp_ab_link_n_201175320?ie=UTF8&nodeId=201175320&qid=1553913710&sr=13-2-acs

You may want to follow the instructions on the Amazon web site below:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201176220

"If you can't remember the on-device passcode for your Kindle, you'll need to reset your device.

If you do not remember the passcode for your Kindle, you'll need to reset your device, which will remove all of your personal information, including your lock screen passcode and parental controls, Amazon account information, Wi-Fi settings, and downloaded content.

Any content you've purchased from Amazon is automatically saved to the Cloud and can be re-downloaded when you register your Kindle to your account again.

To reset your device:

1. Tap the passcode field to bring up the onscreen keyboard.
2. Type 111222777, and then tap OK.

To use your Kindle again, you'll need to connect to a wireless network and register your device."

Give enter to password, in blank, withoul inputting anything. Maybe it accepts it as password.
The other possiblity is that you've been pranked and someone defined a password

Here you have a tutorial for Password Remove:

Kindle Fire Password Remove

If you can't get the password, you should do a Factory Reset.

Here you have some video tutorials how to do

Kindle Fire HD How to Reset Back to Factory Settings

Kindle Fire HD how to reset when locked up EpicReviewsTech CC

How to Factory Reset Amazon Kindle Fire Tablet Tutorial

My daughter forgot hers as well and Kindle support is the only place to get the right support regarding your specific model and directions for resetting your device.

Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"

To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"

To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts

To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.

Try reseting it

You should have called Kindle help desk for that one.

Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

1. From the lock screen, slide the Unlock Bar from right to left.
2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

1. Transfer from a Computer to Your Kindle Paperwhite.
You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.


1. From Home, tap the Menu icon, and then tap Settings.
2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
To use your Kindle again, you'll need to connect wirelessly and register your Kindle.