Canon PIXMA MX850 Multifunction Printer Logo
Posted on Jul 27, 2009

Canon MX850 - paper feed

Canon MX850 - I had it disconnected for a week, and now it cannot detect the paper - it makes a continual clicking noise and send a error message "cassette, there is no paper, load paper and press ok" I have paper in both feed areas but it is not detecting it or picking it up.

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  • Posted on Feb 15, 2010
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Look carefully because it is a cassette on the bottom of your canon mx850... so the solution is: or you fill that cassette or you switch your canon (it is a button for that) to take the paper from the top...

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Hello -

From Support information I found on the Canon website, the paper feed rollers of your PIXMA iP1900 may need cleaning.

Source:
https://www.canon.co.uk/support/consumer_products/content/faq/?itemid=tcm:14-609974

The feed roller cleaning function allows you to ckean the paper feed roller. perform feed roller cleantng when there are paper particles sticking to the paper feed roller and paper is not fed properly.
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http://goo.gl/Z8NPr
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Set the Ink Drying Wait Time longer.
Doing so gives the time enough to dry the printed surface so that paper curling and ink blots are prevented.

(1) Make sure that the machine is turned on.
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Make sure that the actual size of the paper is suitable for automatic duplex printing.
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Load paper of suitable size and then press the OK button.
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The procedure for reversing the paper varies depending on the staple side and printing orientation. Follow the on-screen instructions.
MX850 series On-screen Manual for Windows:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=16279

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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FRONT PAPER FEED

Go to this site. In the search window in the center of the screen, type "paper tray" and click on the Search button. Select the link "How do I load the paper". When the document comes up, select the link "Cassette" near the top. You will see illustrated step-by-step instructions. If you are missing the cassette tray, contact Canon.
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