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How to fix a code 13 of water heater, Richmond?

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My outdoor Rheem tankless was flashing a code 13 so I why’ll I was in front of it I pulled the relief valve also known as TMP valve and noticed that after a second or two I smelt gas coming from the vent I am mediately knew that it did not light so I tested the coil and it was not giving any spark so it was not igniting sometimes a code 13 it’s something simple that doesn’t require a lot of looking or testing just simply knowing how the unit works is a big help

Posted on Mar 23, 2019

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6 Suggested Answers

6ya6ya

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SOURCE:

Hi there,
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Posted on Jan 02, 2017

clay

  • 74 Answers

SOURCE: water heater not heating it's a richmond water heater

Now change the thermostats........this is the only other thing it could possibly be.

Posted on Apr 27, 2009

Anonymous

  • 248 Answers

SOURCE: I have a richmond tankless water heater and its

1/overheat stat 2/ fan 3/diaphrapm valve 4/ micro switch check area around fan very small hose pipe for pinhole best of luck

Posted on Oct 30, 2009

Anonymous

  • 244 Answers

SOURCE: Paloma tank less water heater flashes code C4 13

I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

Posted on Nov 17, 2009

Anonymous

  • 11 Answers

SOURCE: richmond water heater, goes into lock out

flame sensor error remove and clean with steel wool or replace but becareful because most of them have the ignitor and flame sensor on one bracket and the ignitor is fragile and most important don't touch it the oils from your skin will cause it to burn out

Posted on Apr 03, 2010

Lickzee

  • 68 Answers

SOURCE: rheem gas tankless water heater with error code c4 13

problem is inside burner compartment o2 sensor dirty or block..need to have a qualify technician clean it.

Posted on Jul 31, 2010

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I have richmond rmtgh95dv on demand water heater code 13 shows up and i have no hot water how do i fix this ?


Call rheem for the how to on clean and testing the oxygen depletion sensor and check the venting

Jul 02, 2014 | Rheem Paloma Tankless Water Heaters...

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I have a richmond takless water heater with codes c8-76 . what is that and how can i fix it?


1) Rheem -Richmond error 76: communication error with remote, bad remote or failed PC board
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Rheem will send PC board and you can replace yourself

3) Add comment and say what you discover.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Mar 08, 2013 | Water Heaters

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RichmondG40PVpower vent gas water heater


1) Type and brand water heater unknown.
Copy following link for Rheem-Richmond tankless error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Question posted under Richmond tank-type power vent.
Error code 24 appears to be Rheem-Richmond tankless water heater.

3) Add a comment with more information about type, brand, age of water heater including what you have tried so far.

4) Call service technician to catch up on required yearly maintenance.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Dec 28, 2012 | Audiovox Richmond 6G40-36F 6-Year Tall Gas...

1 Answer

How to repair code 13 for tankless water heater


10-15-2012

Code 13 is probably Rheem, Richmond, Ruud, Paloma etc tankless.
Copy following link for troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error 13 is oxygen depletion sensor
Imperfect combustion.
For example if tankless does not have required maintenance, then burner can get dirty and clogged.
This will cause unburned natural gas to rise inside hot flue pipe causing risk of explosion and fire, or in case of propane gas that is heavier than air, the gas will build up inside combustion chamber and cause explosion and fire.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Oct 15, 2012 | Water Heaters

1 Answer

Richmond tankless water heater will not clear error code


Why is it always Rheem problems?
Every water heater problem at fixya is Rheem.
And Rheem doesn't post any service manuals, like the other two big manufacturers, AO Smith-American, and Bradford White.

Rheem 2012 manual says if error 13 still displays, then contact installer or service technician. Mo Money buddy.
This is about oxygen sensor, poor combustion, bad venting, inadequate air supply, failed sensors, etc.
Get more fresh air to unit and see if that solves problem. The call service technician, and get out wallet.
Copy following link for Rheem-richmond tankless troubleshoot.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Maintain water heater according to instructions in manual to avoid common error codes. Of course this means you have to service the unit each month, and each year, without guarantee the thing will work correctly.


If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Sep 06, 2012 | Rheem Tankless Hot Water Heater...

2 Answers

Our Richmond Tankless is showing a reading of a C2 error code. How do we fix this. Why is it doing this?


Before calling service technician, open following link for Richmond/Rheem troubleshoot resources including Rheem chat.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start place for troubleshooting.
C2 11 is 'No ignition' or 'Gas is inadequate' or 'Ignition failure'
Error C implies ignition rod
http://waterheatertimer.org/pdf/ErrorcodeTroubleshooting.pdf

Jun 18, 2011 | Rheem Tankless Hot Water Heater...

1 Answer

I have a richmond tankless water heater RMTG-74PVN-2 . the unit works most of the time but code c-2 comes up on the display and the unit shuts down. I shut the power off to reset this does not fix the...


I have a Richmond tankless water heater PTG2-42PVN. It will work for a very short time & then I get an error code of either C4 or C7. The remote control alternately flashes IL - 120

May 16, 2010 | Rheem Tankless Hot Water Heater...

1 Answer

New Richmond tankless water heater C8 error


I think error code C8 is #13
It has to do with air quality, lack of sufficient air, or lack of venting or dirty air filter.
Check following links to see if they have information:

Check following link for recall list:
http://www.tankless-recall.com/tanklessSearch.aspx
Manual shows error 05 or 13:
http://waterheatertimer.org/pdf/Rheem-RTG74IndoorOutdoor_owners.pdf

Sep 01, 2009 | Rheem Tankless Hot Water Heater...

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