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checked the internet and it states in the manual that if you do not use the organ for long time the user memory will be lost but the factory memeory will not be affected. check the below link:- http://archive.org/stream/YamahaElectoneHsUsersGuide/YamahaHsUsersGuide_djvu.txt
Have you tried joining at the Electone Zone at www.electone.com? It looks like a fun site and its free to join. Maybe one of the members there can kindly help you.
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