Your best source of help would be to call Apple. They go out of the way to support there products.
SOURCE: how do i factory reset apple ipad i forgot my apple id and password
Resetting the ipad will not help... The I'd and password are stored at the apple store.
All of the Ipad interface is done through i-tunes. You have to connect there to do the setup or retrieve your setup. It doesn't seem to make sense, but that is the way Apple does it.
SOURCE: help me to unlock my ipad I know apple id but I can't remember the password
WHEN YOU GO TO SIGN ENTER INTO FORGOTTEN PASSWORD AND SIMPLY CHANGE PASSWORD BY ENTERING NEW PASSWORD
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