SOURCE: Westinghouse Green Screen
You can also try a hard reset: Unplug TV from AC mains and remove all cables from TV. Wait about 30 minutes and replug to AC power and redo the cabling. Switch on the TV and see if it works..
SOURCE: lcd hdtv screen freezing
The problem is a software bug in their tuner. The tuner defect lockup problem only happens for the DTV over the air channels.
Unfortunately Westinghouse is not admitting to it as it would cost them a lot of money for a recall. Westinghouse fixed the problem on newer TVs but decided to do nothing on the ones they already sold hoping the customer A) would not notice in their 12 month warranty period because they have cable, satellite, or analog over the air (old TV channels, not the new DTV digital ones), or B) or the customer would think they had an antenna problem as customer service was directed to tell them that when they called in for the problem, or C) customer service was also told to tell customers "that was normal operation for DTV to lock up" with the belief that some stupid customers would beleive it. D) the In the event the customer insisted that it was a bug they would then send a RMA number by email (very slowly 7+ days later) hoping the customer would just forget about it. Then when the TV was sent in they would then replace it with a newer 32 inch TV.
This is a great class action lawsuit waiting to happen. This buggy tuner is in several models with over 300,000 TVs sold with the problem. Anyone know a good class action lawyer?
SOURCE: Westinghouse LTV-19W6 TV Won't change channels
An email from Westinghouse that fixed the problem for me.
Thank you for your inquiry.
We apologize for any inconvenience in waiting for our response, but below is what I can suggest to move forward.
It appears all you need to do is run a channel scan on the unit. Once you have run a channel scan, you will be able to scroll through the channels using the channel up and down buttons.
If you have any further questions, you may contact us through email, or by calling us toll-free at 1-866-287-5555, between 9am and 9pm Eastern Standard Time, Monday through Saturday. One of our technicians will
assist you.
SOURCE: watching tv sound goes static
Hi there, this is a tuner issue. it can be repaired or replaced.
SOURCE: unable to program cable channels on westinghouse lcd tv
There is some system reset to set the tv back to default settings. Also some boxes are picky and want the tv to be on chanel3 or 4 for the scan.
449 views
Usually answered in minutes!
×