SOURCE: hoover nextra hnf 3671 -
If the washer doesn't operate or make any noise when set on any cycle, or if it stops suddenly when it should continue onto the next cycle, it may not be receiving electrical power or, if the motor stopped mid-cycle, the machine's overload protector may have tripped. In this case, take out some of the articles to reduce the load and let the protector reset itself, then restart. Otherwise:
1) Be sure it is plugged in and turned on. If necessary, check the receptacle it's plugged into for power, using a working lamp, appliance, or voltage tester. Be sure the washer lid is closed completely.
2) If the receptacle seems dead, check the circuit breaker or fuse that serves that circuit.
3) Unplug the washer and check the power cord. If necessary, replace the cord if you feel qualified.
4) Open the lid and check the lid switch and the tab on the lid that it pushes against. Press and release the switch: if it doesn't click when you do this, it's probably broken. If you're experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repair service person.
5) If the washer still doesn't work, the controls may be faulty. Call a service person.
SOURCE: my hoover optima washing machine
Make sure it is not on rinse hold or crease care, release if it is, make sure pump is working, and that the cold inlet valve is working., all of these things could prevent it from completing rinse cycle.
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SOURCE: Error message EC03 appears on cotton cycle after 5 minutes into wash
I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.
I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.
SOURCE: How do you remove the filter for a Hoover washing
I included a link on Youtube to my Nextra where I show how I clean the filter (watch it from 08:55 onwords). Just remove the kick strip and unscrew (philips screwdriver needed) the little screw on the filter itself, then turn it anti-clockwise but while you're doing this make sure you insert the kick strip underneath to gather the residual water. Repeat this operation 3 o 4 times until the sump is totally empty, make sure you don't let the kick strip fill up too much otherwise you'll be spilling water all over the place, so just turn the filter clockwise everytime you want to stop the trickle of water. It's not too complicated and it won't be too messy if you follow these instructions carefully. Good luck ;-)
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