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Penny Calcina Posted on Sep 14, 2017
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Whirlpool Heavy duty Ultimate Care Super Capacity washes fine but will not drain or spin. No warnings. It won't spin on any of the wash cycles. Thank you!

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Chris Huff

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  • Whirlpool Master 6,289 Answers
  • Posted on Sep 14, 2017
Chris Huff
Whirlpool Master
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Most likely lid switch is defective. Machine thinks lid is open therefore will not drain or spin

5 Related Answers

Anonymous

  • 324 Answers
  • Posted on Nov 14, 2008

SOURCE: won't spin or agitate

coupling.between motor and gearcase.

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Anonymous

  • 311 Answers
  • Posted on Nov 30, 2008

SOURCE: Washer spin & gurtitate no working

Coupling is broken that connects motor to transmission. Replace it. Please contact me if you need further help or leave feedback if appropriate as that is how I get paid. Thanks for letting me help you!

Anonymous

  • 5911 Answers
  • Posted on Jul 23, 2009

SOURCE: Whirlpool Ultimate Care Heavy Duty Washer will not spin

It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Anonymous

  • 5911 Answers
  • Posted on Aug 13, 2009

SOURCE: Whirlpool Ultimate Care II, Quiet Wash, Super

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Now...a washer that fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle and drain is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

If the switch requires replacement, a new one can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. Just use your model number as your search criteria. All these sites offer competitive pricing, so shop all them for the best price.

Take note of your symptoms:

1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.

2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.

If you still have questions, please let me know. If the suggestions I have listed do not match your washer symptoms, please post back and elaborate more on what the washer is/is not doing. That way I can provide you with better assistance. I hope this information is helpful to you.

Anonymous

  • 278 Answers
  • Posted on Oct 16, 2009

SOURCE: ultimate care supreme leaks underneath

First check the hoses to the machine. If they leak the water follows the hoses and drips on floor. Also check the hose connection at the washer. They will leak inside. Next it may well be a water pump going out or the plastic hose that is under pressure when operating. The pump is in the middle of machine underneth - Sorry - Good luck

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