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Colin Macintosh Posted on Sep 21, 2017
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My kindle says it cannot connect to my wifi even though you can see it is connected on the screen

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Rodney Schmidt

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  • Expert 240 Answers
  • Posted on Sep 21, 2017
Rodney Schmidt
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Does your WiFi network have a password? If so, have you entered the password? You might want to try going to some cafe or public place with free WiFi and see if it will connect there without issue. If so, then you at least know the WiFi works and that it's a configuration issue with your home WiFi.

5 Related Answers

Anonymous

  • 3278 Answers
  • Posted on Nov 10, 2010

SOURCE: After browsing with my kindle (3g wifi) in "aricle

Hello.

Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

Hope this helps.

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MiB8888

  • 457 Answers
  • Posted on Jan 15, 2011

SOURCE: UNABLE TO CONNECT MY KINDLE

Four reasons come to mind that may prevent you from connecting:

  1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
  2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like NETGEAR can be troublesome if a neighbor one block down the street happens to have a router from the same company.
  3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
  4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the WPN824v3 belongs to the "RangeMax" series of NetGear routers. In combination with certain Netgear wireless network adapters, it can be set up to use a proprietary modification of 802.11g exclusively (108Mb/sec, doubling the 54Mb/sec for 802.11g), not allowing for standard b or g connections. Make sure it allows standard b+g connections, too.
Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.

Martin Murray

  • 1623 Answers
  • Posted on Apr 09, 2011

SOURCE: Unable to connect my Kindle

check to see if you have a button to allow wifi access on your router, if you press that button for 2 seconds it will allow your wireless device to connect

Anonymous

  • 15 Answers
  • Posted on Sep 29, 2012

SOURCE: My kindle Fire doesn't recognize my WiFi selection

what message do you get when you try to connect to the wi-fi?

TechyDrood

Justin

  • 2072 Answers
  • Posted on Dec 08, 2013

SOURCE: trying to connect kindle fire to wifi TheGriswalds has come up but do not have password help

Ask someone for the password, or if this is your router then you may need to factory reset the router and setup a new password

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Related Questions:

1helpful
2answers

Why my kindle won't connect to Wi-Fi? How to Fix it?

Kindle entirely depends upon WiFi to access the internet. Following are the few simple tricks you can try one by one to fix the Kindle Won't connect to wifi error.
Refresh the Kindle Device
Switch Router
Distance of Router and kindle
Must select the 1-11 channel
Connect your kindle with the 2.4 GHz band
0helpful
2answers

How do I connect Kindle to WiFi network?

It is so simple just connect the Kindle wifi with password. Sometime due to virus issue Kindle do not connect with the wifi For more you can ask for the Kindle Support Kindle Technical Support Registration 877 690 9305
1helpful
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Getting my new kindle started

How to Set Up Your New Kindle Ebook Reader
-If you bought a WIFI kindle, you can connect to a wireless network during initial set up. It will prompt you to. To set up WIFI later menu > settings > WIFI networks and scan list for home wireless network and choose and enter details.
    -During initial setup, the kindle will require you to create or register an account. Follow on screen prompts.
    -Kindle comes with a pre-loaded user's manual and a couple of dictionaries.
    -During set up process, kindle will ask you to connect to Facebook and Twitter, you can skip this at bottom of page.
    -You will be shown a tutorial
    -To start your book collection, grab popular titles from amazons page and then search categories.
1helpful
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Kindle say authentication problem when trying to connect to wifi

Im sure you would have typed wrong password. please make sure you have correct password typed.

-regards
0helpful
1answer

I have an Amazon Kimble and now have a new WuFi service. I don't have or don't rember ehw password so I can't get into the store to download books. Can you help?

Is it WiFi in your home? If that's the case, and, you still can't remember/find your network's username and password--try resetting the wireless router (or access point--AP) to default factory settings. Use your PC or laptop to reenter factory settings with the router's/AP's networking address entered into a browser (likely Internet Explorer)--it should appear as something like 168.192.0.1 (depending upon your particular router)--it's in the manual.

If you don't have a manual, download the PDF version from the router/AP manufacturer online. Navigate within the menus provided on your PC's/laptop's screen. One of the menus should offer default factory reset. Indicate "Yes." (If you can't read a PDF file on your PC/laptop, download and install the free Adobe Reader from adobe.com.)

Once the router is reset, the manual indicates the temporary username and password to use for WiFi. This is the time, though, to invoke security once again for the router/AP--enter a sensible and secure username and password--something memorable, yet difficult for others to determine. Use letters, numbers, and even certain special characters. Follow the instructions to set up security, replacing the simple username and password--use WPA2 or WPA (encryption). WPA2 is the most secure.

Now's the time to configure the Kindle or other tablet: You need to find the WiFI settings menu in your Kindle--after enabling WiFI in the tablet, find your router/AP user name you just configured via your PC/Laptop in the Kindle menu--perhaps among those from other WiFi signals from neighbors or businesses. Choose your username, and enter the password. It should connect--securely now.

In a few locales in America (say, in California), not configuring security even proves illegal. Always secure your wireless network--people actually may scan for networks in order to share bandwidth--or, far worse, to garner sensitive personal info and otherwise hack in. Even these days, many people refuse to take sensible steps towards security--they're happy to get a connection of any type--not being locked out of their WiFI by forgotten security, either. That's a "shortcut to thinking."
0helpful
2answers

My kindle Fire doesn't recognize my WiFi selection

what message do you get when you try to connect to the wi-fi?
2helpful
2answers

After browsing with my kindle (3g wifi) in "aricle

Hello.

Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

Hope this helps.
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