Chamberlain Whisper Drive Model 248754 is less than two years old.
The red LED stays on and a beep sounds every 30 seconds or so.
The manual only says "contact for service".
Any suggestions/advice so that we can fix ourselves or at least know what's happening before calling for service?
Thanks!
My battery is bad. I knew it, but did not feel like it was worth any of my attention. The beeping started yesterday and this was worth my attention. Everyone in the family complained. I suspected it was the battery.
I unplugged the unit. Disconnected the battery. Waited for 30 seconds. Plugged it back in. It works fine and no beeping.
I suspect it is a warning to replace the battery.
I have the same problem with mine also right now. Help.
Did the 30 second trick with no joy. Have to replace battery I guess. I wonder what the voltage should be on a charged battery
This is battery
related. On top of your unit is a battery pack with three colored led
lights. You can tell what is going on by looking at these. This
information is in your manual or here it is.
GREEN LED: All systems are normal. A solid LED light indicates
the batteries are fully charged. A flashing LED indicates the
batteries are being charged. NOTE: Batteries do not have to be fully
charged to operate the motor unit. YELLOW LED: The motor unit has
lost power and is operating off of the BBU. A solid LED with beep,
sounding approximately every 2 seconds, indicates the motor unit is
activating the door and is operating off of the BBU. A flashing LED
with beep, sounding every 30 seconds, indicates batteries are low.
Once the power is restored the BBU will recharge. This is indicated
by a flashing GREEN LED. RED LED: An error has been detected and the
BBU will automatically shut off. The BBU will attempt to restart by
reconnecting to the batteries. If the error is still present it will
shut itself off again. This process will repeat every 5 minutes or
until the error has been resolved. This is used to prevent further
draining of the batteries. If a red LED remains on when the power is
restored, and is accompanied by a beep sounding every 30 seconds,
please call for service.
This is battery
related. On top of your unit is a battery pack with three colored led
lights. You can tell what is going on by looking at these. This
information is in your manual or here it is.
GREEN LED: All systems are normal. A solid LED light indicates
the batteries are fully charged. A flashing LED indicates the
batteries are being charged. NOTE: Batteries do not have to be fully
charged to operate the motor unit. YELLOW LED: The motor unit has
lost power and is operating off of the BBU. A solid LED with beep,
sounding approximately every 2 seconds, indicates the motor unit is
activating the door and is operating off of the BBU. A flashing LED
with beep, sounding every 30 seconds, indicates batteries are low.
Once the power is restored the BBU will recharge. This is indicated
by a flashing green LED. RED LED: An error has been detected and the
BBU will automatically shut off. The BBU will attempt to restart by
reconnecting to the batteries. If the error is still present it will
shut itself off again. This process will repeat every 5 minutes or
until the error has been resolved. This is used to prevent further
draining of the batteries. If a red LED remains on when the power is
restored, and is accompanied by a beep sounding every 30 seconds,
please call for service.
This is battery
related. On top of your unit is a battery pack with three colored led
lights. You can tell what is going on by looking at these. This
information is in your manual or here it is.
GREEN LED: All systems are normal. A solid LED light indicates
the batteries are fully charged. A flashing LED indicates the
batteries are being charged. NOTE: Batteries do not have to be fully
charged to operate the motor unit. YELLOW LED: The motor unit has
lost power and is operating off of the BBU. A solid LED with beep,
sounding approximately every 2 seconds, indicates the motor unit is
activating the door and is operating off of the BBU. A flashing LED
with beep, sounding every 30 seconds, indicates batteries are low.
Once the power is restored the BBU will recharge. This is indicated
by a flashing green LED. RED LED: An error has been detected and the
BBU will automatically shut off. The BBU will attempt to restart by
reconnecting to the batteries. If the error is still present it will
shut itself off again. This process will repeat every 5 minutes or
until the error has been resolved. This is used to prevent further
draining of the batteries. If a red LED remains on when the power is
restored, and is accompanied by a beep sounding every 30 seconds,
please call for service.
RED LED: An error has been detected and
the BBU will automatically shut off. The BBU will attempt to restart
by reconnecting to the batteries. If the error is still present it
will shut itself off again. This process will repeat every 5 minutes
or until the error has been resolved. This is used to prevent further
draining of the batteries. If a red LED remains on when the power is
restored, and is accompanied by a beep sounding every 30 seconds,
please call for service.
This is battery
related. On top of your unit is a battery pack with three colored led
lights. You can tell what is going on by looking at these. This
information is in your manual or here it is.
GREEN LED: All systems are normal. A solid LED light indicates
the batteries are fully charged. A flashing LED indicates the
batteries are being charged. NOTE: Batteries do not have to be fully
charged to operate the motor unit. YELLOW LED: The motor unit has
lost power and is operating off of the BBU. A solid LED with beep,
sounding approximately every 2 seconds, indicates the motor unit is
activating the door and is operating off of the BBU. A flashing LED
with beep, sounding every 30 seconds, indicates batteries are low.
Once the power is restored the BBU will recharge. This is indicated
by a flashing green LED. RED LED: An error has been detected and the
BBU will automatically shut off. The BBU will attempt to restart by
reconnecting to the batteries. If the error is still present it will
shut itself off again. This process will repeat every 5 minutes or
until the error has been resolved. This is used to prevent further
draining of the batteries. If a red LED remains on when the power is
restored, and is accompanied by a beep sounding every 30 seconds,
please call for service.
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