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Ron Fligge Posted on Nov 11, 2017

Navien NCB-240E Error code E.001 after maintenance to clean filters, etc.

Navien NCB-240E and did seasonal maintenance. Drained, cleaned filters, etc. Turned water and gas valves back on. Powered up and seemed ok. When running a faucet, water symbol came on and showed burner symbol. After a few seconds I get E.001. looking for suggestions.

5 Related Answers

Anonymous

  • 1420 Answers
  • Posted on Dec 19, 2008

SOURCE: Rinnai Energysaver 1004FTR (nat gas) RED FLASHES

The filter light can also indicate a build up of debris and lind behind the heater causing the blower to work harder to push out warm air. It could also indicate that the blower may need a cleaning or going bad. I will suggest that you pull the front cover off of the unit to inspect the blower which is located at the top of the heater. Feel the motor as it is running to see if it is hot. If so, you will probably need to replace it. I may have a used on so let me know. If everything in front looks good, pull the top trim panel off of the heater just behind the filters and inspect for dust. Clean with a shop vac. Hope this helps.

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Anonymous

  • 234 Answers
  • Posted on Mar 15, 2009

SOURCE: code 12 flashes after third faucet is turned on

The gas pipe size that heater has to 3/4 pipe size.If you got anything any smaller than that is won't give enough gas.Check the gas psi at the heater.If it's bottle gas you should 11 psi.and natural gasline you need 5psi.

Anonymous

  • 1 Answer
  • Posted on May 24, 2009

SOURCE: how to correct error code C-7 on my RTG-74PVN Rheem Pronto

I had the same problem and called the manufacturer. The error code C-8 was followed by the number 76. They told me to disconnect the thermostat/digital display from the main unit. This was fairly simple to do by removing the front panel. The unit works steady now without shutting down after a few minutes. The help desk told me that the main circuit board needs to be replaced for the unit to work with the display and that they would mail me one asap. At least we have hot water again.

Oakville, Ontario

Anonymous

  • 1 Answer
  • Posted on Dec 06, 2009

SOURCE: Bosch AQ125BNG Burner goes out even though the

Often, this is the result of a restriction of exhaust gases. This type of hot water heater must be adequately vented, (per installation specs). I found this out after taking a number of cold showers. :^( Two years later, and still counting, no more problems. :^)

muttandjeff

Allen Neal

  • 359 Answers
  • Posted on Dec 31, 2009

SOURCE: I have a Reliance 501 gas hot water heater that

hook up garden hose to faucet @ the bottom of the tank and drain the hose to the outdoors or down a floor drain and open the valve , leaving the cold supply valve on , let it run until it runs clear , this will get rid of some of the sediment deposit that form at the bottom of tank , is the most effective way i know , good luck

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Related Questions:

1helpful
1answer

I have a Richmond tankless water heater and it has L1 error code...can somebody help me with this?

Might be able to help. Except L1 does not show on any error code file.
Copy following link for Rheem Richmond Ecosense etc computer water heater troubleshoot resources
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Are you sure the error is not IL? Delime tankless.
Or UL flashes and indicates reset.
Or CL flashes and indicates fault history is cleared.
Or error 11 combustion failure? Call for service.
Or P1? Low water pressure, clean water filter check for leaks and crossover caused by bad single-handled faucet cartridge.
I recommend calling Rheem to find local technician who is qualified to work on tankless computers. Tankless are not ordinary water heaters, and they require continual maintenance to avoid common error codes, especially as unit gets 2-3 years old, after warranty has expired.
The required maintenance and expense of repairs, and general fact that people cannot make their own repairs, make tankless computers a bad choice for heating water.
If unit is 4-5 years old, it might be best to install tank-type heater for $385 from Lowes and cut losses.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

No heat from heater

Copy following link to help identify water heater.
http://waterheatertimer.org/How-to-fix-water-heater.html
Add a comment and describe water heater in detail. Attach video with clear description.
If unit has blinking lights, then check product manual for error codes from blinking lights.
If unit is delivering no hot water, check for cross connections
http://waterheatertimer.org/Crossover.html
Call service technician and catch up on routine maintenance, such as cleaning water filter, etc

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

I have a paloma tankles water heater model #ptg-42pvn i am getting an intermitent error code C4,12. what is the problem?

Copy following link for Rheem-Paloma tankless troubleshoot and error codes:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#install

If unit worked before: Maybe bad PC board. Maybe lack of required yearly maintenance.
Common error codes can be caused by not following maintenance protocol such as cleaning combustion parts, checking gas pressure, checking venting, and air intake, bleeding gas line etc.
Too bad Rheem-Paloma manuals do not show HOW to conduct this maintenance, leaving customer with many unknowns, and no way to oversee that maintenance performed by hired technician is complete, and matches recommended maintenance.
Sell unit on ebay, and install tank-type gas water heater.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Error c4-15 what does that mean

Before calling service technician, copy following link for troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C4 can range from failed PC Board to lime build-up inside heat exchanger
Error 15 is 'heat exchanger is too hot', clogged heat exchanger, restriction in cold water inlet, temperature set point too high.
If you recently changed temperature setting, then that might be cause.
Tankless require monthy-to-yearly maintenance to avoid common error codes.
Delime tankless and clean water filter, keep temperature low.
Never install tankless water heater is best way to avoid complications of expensive water heater that is maintenance heavy, hard to diagnose, expensive to fix, etc.
Never expose tankless to more than 11 grains hard water.
http://waterheatertimer.org/pdf/Rheem-CondensingTankless-maintenance-2012.pdf
http://waterheatertimer.org/pdf/Rheem-De-lime-tankless.pdf

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Rheem Pronto water heater Error code E1

Before calling service technician, open following link for troubleshoot resources include Rheem chat, error codes, and regular maintenance manual, and possible product manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

Clean the water filter as shown in product manual.
Error E1 is not specifically shown for Rheem/Pronto tankless.
1 is usually related to water flow.
E errors are related to temperature, so E1 can be temperature sensor failure on hot water pipe.
E errors can be loose/bad wiring or part failure.

Error codes are considered start-point for troubleshoot.
Each tankless manual recommends cleaning the water filter monthly, deliming heat exchanger yearly, and cleaning combustion chamber and burner parts yearly.
Regular maintenance can prevent most common error codes, but the cost and nuisance will outweigh expected $1-8 monthly savings on gas bill.
The requirement for continual maintenance should signal folks that tankless are not effortless hot water as described in tankless promotion.

Solve most tankless problems same day, yourself, any brand, using minimal tools for about $350.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
0helpful
2answers

Error code C7 13

Before calling service technician, open following links for troubleshoot resources including Rheem chat, and Rheem contact, and possible product manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C7 13 might be bad flow control valve.
While the tankless is down, I suggest also catching up on general maintenance such as cleaning the combustion chamber and burner parts, checking vent drain line, and cleaning water filter, and de-liming the heat exchanger.
Some resources are shown following pdf:
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf
0helpful
1answer

What can cause Hot/Cold spikes on an RTG74-XN

Crossover, low hot water flow, low water pressure, sediment in water lines or heater, heat exchanger needs to be de-limed, water filter needs to be cleaned, water heater temperature set too high, incoming water temperature too high or too low depending on model, MUD or PUD districts with pressure spikes, dirty faucet aerators, loose wires, bad sensor, faulty PD-board, bad venting, dirty burner and combustion parts, etc.

Crossover
http://waterheatertimer.org/Crossover.html
Clean water filter monthly, de-lime tankless yearly
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf
http://waterheatertimer.org/pdf/Rheem-De-lime-tankless.pdf
No error code:
http://waterheatertimer.org/pdf/No-Error-Code.pdf
Overcoming fluctuating temperatures:
http://waterheatertimer.org/pdf/Bosch_Overcoming_fluctuating_temps.pdf
Resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
0helpful
2answers

I am geting a P1 error code

P1 error code is not enough water flow to operate the unit: increase water flow to unit.
http://waterheatertimer.org/pdf/Rheem-Error-code-P1.pdf
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Page 18 of maintenance manual shows how to clean water filter monthly.
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

Other causes can include faulty sensor, clogged in-line filter, clogged water softener, sediment in pipe, sediment at elbow, bad check valve, water leak, etc.

Take a moment and rate answer:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

Rheem-Tankless-water-heater I am showing a C2 then 11 flashing on my thermostate. what is wrong.

Before calling service technician, open following links for common error codes, Rheem chat, and possible manual.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/ErrorcodeTroubleshooting.pdf
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

Error codes are start point for troubleshoot.
C2 11 is 'no ignition' or 'gas shut off vale is not open'
Gas shut off valve handle must sit parallel with gas line.
This kind of error code can be air in gas line, improper grounding at electrical outlet, bad igniter, shorted solenoid, loose connections, etc.
Most tankless manuals recommend yearly service, and that type of work usually covers cause for most common error codes: for example checking gas pressure, gas line, air in gas line, clean and check burner and combustion parts and igniter, inspect that vent condensate is properly draining and vent has good draft, clean water filter, clean air intake, check for loose wires, delime heat exchanger, test outlet with circuit analyzer etc.
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