Cannot make or receive calls

Have you tried sweeping your finger over the red ringing phone icon?

Hi Crystal,

This is our recommendation as well.

1. Plug it into the charger
2. Hold the VOL DOWN key
3. While still holding the VOL DOWN key, press and hold the POWER key
4. Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
5. After holding the keys down for more than two minutes, release them.
6. The Flash Boot screen will display, and the Normal Reboot option will be highlighted
7. Press the VOL UP key and the device will start a normal reboot.
We're working to eliminate this issue in a future update.

UPDATE: If you have tried the above and it didn't work, try this:

• Plug in the phone for 15 minutes.
• Proceed to Step 2 above.


Regards,

Maya
Motorola Support

As Ray said.

Contact the Original Service provider for the unlock code.

Mark
Motorola Support

Rosa

Go to Settings > Mobile Networks > APN and then reset the settings to defaults using three dot button in upper right. This should deregister to network and hopefully push setting to your phone. If not. Call StraightTalk if it doesn't work.

I also searched Moto G APN for MMS and got multiple results though I want sure if you are using Sprint/Verizon or AT&T.

Mark
Motorola Support

Search online for a photo.

Eric-

The device doesn't have expandable memory unless you have the 2nd Generation or 4G version. The 1st Generation Moto G is not expandable.

Mark
Motorola Support

Hi!

You can view/download the user manual from this link---

Apple iPod Nano 3rd generation Manual

Apple ipod Nano 4th generation User Guide

Apple ipod Nano Features

Please rate this solution as FixYa if found useful.

Thanks
Rylee

take the phone back and get a new one.....it sounds like a manufacture problem with the phone.