I have a kenmore elite upright freezer model 28712. When I woke up today the control panel shows as above. Checked freezer level, door closure, and power (plugged straight into wall). All were fine. Tried to reset panel built panel locked so unresponsive to any button presses. Nothing in manual about this.
Try unplugging it for 5 minutes to reset the board.
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The problem is in the circuit board behind the control panel. It has the screen that is indicates the Door ajar, Power Loss, Quick Freeze and the Control lock. The issue is a defective capacitor. This is about a $3 part and if you know how to soldier can be easily fixed. Unplug the freezer from power. Next gentle pry between the plastic of the control panel and the door. (Using something plastic to pry will save causing damage to the door or display frame.)
The cover should come off easily exposing the board. Next gently pry the board out as it is seated in a plug. Now with the board out look for a round cylinder type part. The defective one usually has a bulge at the top. The defective one that we replaced was located right beside the pins for the plug. Unsolder, remove the defective capacitor. Replace the exact voltage and uf number cap. plug it back it in. Place the control panel back in place. Plug the unit back in. You might encounter some lights such as power loss. Not to panic simply press "alarm reset". Hope this helps :)
SOURCE: Kenmore Dispenser Locks
You will be very glad to know I have an answer to your problem. I am guessing that your refrigerator was manufactured in 2002 between about March and November. This part does not really matter but I am giving you this as a history lesson. If I am correct Your model # starts with 253. and that means it was manufactured by Frigidaire for Sears. There was a glitch in the board that is in the panel you replaced that causes the problem you have described. You need to replace the board in the touch panel and your problem is gone. You will need to have the model number in order to order the part. The part will be available through Sears or other appliance parts dealers.
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SOURCE: Kenmore Upright Freezer
Control is bad and needs to be replaced. I cannot see your repyl due to some tech issue w/ the site, so it may be a day or so before I can reply again. Please leave feedback for me if appropriate. Thanks
SOURCE: kenmore elite microwave oven displays "Locked" and will not respond
My Kenmore Elite microwave (don't have the model number in front of me) also mysteriously locked its own keypad (we were sitting in an adjacent room, heard a strange beep, and got up to find the LED reading "Locked."). I pressed and held down the Stop/Clear button for ~10 seconds and it returned to normal.
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