Ricoh Aficio 1515 All-In-One Laser Printer Logo
Posted on Jul 30, 2009
Answered by a Fixya Expert

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I have a Ricoh Aficio 1515 MF. I cannot get my Windows XP Pro to recognize the scanner, and I downloaded the Twain driver from the Ricoh site. Help! I want to scan into Adobe Acrobat.

  • 5 more comments 
  • lockwoa Jul 30, 2009

    The printer and fax show up, no problem. The scanner does not show up when I go to control panel, and when I try to find downloaded driver when "adding scanner" from control panel, no *.inf shows up. When I go to Adobe Acrobat, the software says "Cannot find scanner."

  • lockwoa Jul 30, 2009

    The printer is connected via a USB cord. The computer is connected to the Internet via my wireless network.

  • lockwoa Jul 30, 2009

    Oh, and this is the driver that I already downloaded.

  • lockwoa Jul 30, 2009

    I am in the middle of an online class right now (multitasking) - can we try this on Saturday?

  • lockwoa Jul 30, 2009

    Terrific - what is your time zone? I was thinking about getting online around 1:00PM Eastern Daylight Savings time, if that works for you. See you then!

  • lockwoa Aug 01, 2009

    Hi Eske -

    Would you be willing to work on a solution for my scanner at this time?


  • lockwoa Aug 01, 2009

    Hi Eske -

    I am looking at the site, and it is not in English. I am not quite sure what to do, and it looks like there is a charge??

    I think that a LAN connection (or a wireless card) is required for the Aficio 1515 to send e-mails via fax, and the TWAIN function operates over a network, as you had suspected. I think I will bring it in locally so that I can get a wireless card.


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1 Answer

Ekse

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  • Ricoh Master 13,435 Answers
  • Posted on Jul 30, 2009
Ekse
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Joined: Feb 11, 2008
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Does the machine show up on your computer - you can print?
do you see it in scanners and cameras in start - control panel -> scanners and cameras? what is the status shown there on the properties?

  • 6 more comments 
  • Ekse Jul 30, 2009

    There is the network twain driver available on their website
    http://support.ricoh.com/bb/html/dr_ut_e..." target="_blank" rel="nofollow" http://www.ricoh-usa.com/downloads/downl...

    it may work with usb or similiar connection but I believe it is ment for network useage with a network cable.

    How are you connecting the machine to your computer?


  • Ekse Jul 30, 2009

    I could look into it over remote support visithttp://ekse.pp.fi

  • Ekse Jul 30, 2009

    Sure, drop me a email, it was on the page I sent you.

  • Ekse Jul 30, 2009

    Finland, +0300 (GMT +3) http://wwp.gmt3.com/


  • Ekse Aug 01, 2009

    Soon, I'm with another person right now. Can you send me the teamviewer id and password already=

  • Ekse Aug 01, 2009

    now is a good time, or if your not available we can do this at another time.

  • Ekse Aug 01, 2009

    Open http:// ekse . pp . fi

    The site is in english, I made it myself. You probably misspelled the address.


  • Ekse Aug 01, 2009

    but if your going to take it somewhere than alright let me know if you need my assistance.

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