It is probably the charcoal from the back screen. just change the screen. you can find one here: https://freshairpurifiers.net/shop/filters_screens/
SOURCE: ecoquest air purifier
i have a ecoquest, what you need to do is push the reset button AFTER cleaning. and the preform cleaning will go away.
SOURCE: i have a fresh air by Ecoquest the motor stops
I recently fixed one with the same problem. Remove the rear cover where the switch is mounted. (Take off the filter first) The wires have enough length that it is not necessary to remove them. Use a blow dryer and blow into the opening to remove dust and moisture from the circuit boards. Either one will make it start and stop. Make sure not to get it too hot or too close. Good Luck. I can't help you with the dealer question as I'm in NC.
SOURCE: I have a Fresh Air Unit from Ecoquest. The
Call toll free 1-877-710-0057 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.
SOURCE: Ecoquest Fresh Air Air Purifier turning itself off and on rapidly
There is a problem with the main circuit board. Ecoquest will replace the circuit board. If the Fresh Air is still under warranty you have to pay shipping. If it is not under warranty, you'll have to pay all of the repair cost. You'll need to call to get an RMA number before you send it in, either way.
SOURCE: Fresh Air Model 2.0 by Ecoquest ultraviolet light
Hello.
Do you have any error code like "Replace RCI Cell"?
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