You can download the camera manual at the following link:
https://www.camerauserguide.net/panasonic-lumix-dmc-fz60-dmc-fz62-camera-user-manual-instruction-manual-user-guide-pdf/14139
Hope you find the answer there rather than there being a fault in the camera. There are forums for each of the cameras that you can access from the following link where you will find others who are familiar with your camera. https://www.dpreview.com/
Best of luck
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