Dyson desk fan turned itself on , any ideas how please

S Adams, return for refund or replacement, sound like plastic gear inside could be damaged or loose. Check the attached links,instruction and guides, Good luck
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https://www.dyson.co.uk/support/am09/am09-white-nickel/my-machine-is-not-working/my-machine-is-not-oscillating
https://www.dyson.com/support/am0112/am01-desk-fan-12-silver-iron/diagnosis-root-menu/my-machine-is-not-oscillating-am01
Dyson AM 02 Fan not working oscillating feature is broken
http://www.dysoncanada.ca/en-CA/support.aspx

There is a little arm attached to the motor that makes the fas oscillate. If it gets disconnected you will have that issue. Check the linkage.

Hi there, it's Jack at Dyson.

We would strongly advise against dismantling your Dyson Air Multiplier desk fan any further than is shown in the User guide, as this could cause damage to the internal component and electronics. Additionally, it can also void your Dyson warranty if this is currently valid.

If you're having any difficulty with your Dyson fan, please contact us directly so we can provide further assistance. You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Hi there, it's Jack at Dyson.

Your Dyson Air Multiplier AM01 desk fan should oscillate when you press the oscillation button on the base:



If you find that it's not oscillating when this is pressed, we'd need you to contact our Support team directly - we can confirm if we're able to resolve this for you under our free 2-year parts and labour guarantee.

You can reach us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi Charlie, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 24 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 24 degrees. The heater will only turn itself on if the temperature drops below 24 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi David, it's Jack at Dyson.

If your AM01 Air Multiplier desk fan doesn't seem to run at all, we'd appreciate the opportunity to take some further details - many issues are easily resolved with some troubleshooting checks over the phone.

In the event that we're unable to resolve the issue, we can confirm if a repair or replacement is covered under your machine's 2-year warranty.

You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi there, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 25 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 25 degrees. The heater will only turn itself on if the temperature drops below 25 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).