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Dwayne Jones Posted on Apr 30, 2018

I have a Navien N240-A-LP tankless water heater. Will not stay on.

Has power to unit. Remote control has power but NOT throwing any error codes. LED power indicator on remote is not red or green. It's not on at all.

5 Related Answers

Anonymous

  • 332 Answers
  • Posted on May 29, 2009

SOURCE: rheem tankless water heater wont lite

the system was not sized properly, you need to have a 3/4 gas line to the unit for the volume of gas it needs, the tankless water heaters need to have every bit of gas that is says, it sounds like who ever installed di not make sure you had enough gas comming in the house, you might have to either have a new meter installed or run the gas lind directly from the meter to the water heater and cap off the gas line thats there

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Anonymous

  • 73 Answers
  • Posted on Aug 14, 2009

SOURCE: what is error code 59 on a noritz tankless water

The 59 code is typically caused by insufficient gas supply to the unit. It can also be caused by obstructed exhaust flow, stuck exhaust damper (located directly on top of the unit's exhaust), insufficient makeup air, or improperly installed venting (i.e. too long or too many elbows).

I would recommend initially checking the incoming gas pressure at the gas connection on the unit. The gas pressure should not drop below 5" water column for a natural gas unit, 8" for a propane system (the unit need to be operating at its maximum output).

Anonymous

  • 1 Answer
  • Posted on Oct 29, 2009

SOURCE: My Paloma tankless water heater flashes C2 11 error code

I just had the same problem and I fixed it in about an hour or 2. First shut off the gas,water and power(unplug it) Take off the cover There are about 20 screws above the electrical circuit board. You have to remove all of those screws to remove plate that is covering the burner assembly. The burner assembly has these 3 pins that look like number 7's these are covered with build up and gas can't flow right. That's why you get the c211 error not enough gas. Take a wire brush and gently remove any build up, I also cleaned the thermocoupler which is next to the burners. It looks like a metal pin with a couple of wires coming out of it this was also very dirty. I took a can of air and basically freshened it up It works perfect now. Email me with any Q's at [email protected] Good Luck All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.

Anonymous

  • 244 Answers
  • Posted on Nov 01, 2009

SOURCE: Paloma tankless, gas, water heater, error code C7 76

If you look on the left hand side of the burner control module you'll see 4 capacitors - the capacitors have most likely failed...pretty sure anything code 76 is P/S failure. It may also be covered for manufactures defects. If the cap is blown..the top will be slightly raised as apposed to flat like the other nearby caps - they are called top blow capacitors...the damage should be evident.

Anonymous

  • 244 Answers
  • Posted on Nov 11, 2009

SOURCE: richman gas lp tankless hot water heater. used for

I had the same problem with my Paloma a year and a half after installation...contacted Rheem\Paloma\Richman customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.

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Get hot water from your Rheem tankless during a code 76 error

This doesn't always work, but on the Rheem tankless Gas/Propane water heater, if you're experiencing a code 76 error; disconnect the remote control unit (either from the water heater or the remote) by lifting the wires for the remote connection. Typically you'll get a C1-C8 error code, followed by a code 76; if you're getting a straight code 76 and nothing else, this procedure probably won't work.
Code 76 is a total power supply failure on the printed circuit board (PCB) assembly, which is the communication/power supply for the remote control unit. But, if you're getting a supplemental code (C1-C8) this procedure will most likely supply you with hot water until the replacement PCB arrives.
0helpful
1answer

My bosch tankless water heater is flashing ae

Before calling service technician, open following links for Bosch error codes, and contact information, and possible product manual for your model, etc:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Bosch_EA_error_code_troubleshooting.pdf
http://waterheatertimer.org/pdf/Bosch-GWH2400ES-error-codes.pdf
http://waterheatertimer.org/pdf/Bosch_A4-E4_error_code_troubleshooting.pdf

Error code AE is not shown, but error EA means "burner flame not recognized by control unit when water is flowing"

There is also error A3 and A3 E3: jumper connection is not correct
3helpful
1answer

Remote is flashing C8 and 76, alternating. I turn the unit off, then back on, and I get hot water for about 10 seconds, then it goes cold and the same error message occurs. Unit is Rheem Main Remote...

Before calling service technician, open following links for Rheem tankless resources including error codes and Rheem chat.
Disconnect wires from remote to see if system stabilizes. Unit will heat to default temperature without remote.

Error codes are considered start-point for troubleshooting.
C8 76 can mean PC board failure.
76 can mean communication failure with remote control
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/ErrorcodeTroubleshooting.pdf
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
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1answer

I have a Rheem rtg 74dvp but its not heating and the display show me 1 76 and 2 76, and come all the time to 76 F and another times its blinking the temperature, but not heat

Error code 76 is communication problem between remote control and tankless unit.
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
Multiple error codes could indicate that main PC board is bad.
Before calling service technician, open following link for troubleshooting resources including link to Rheem chat, manuals, error codes, etc.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
0helpful
1answer

Error code C4 76. Water heater shuts off (only with shower use). Will reset and work 4-5 min. then off agin. works fine from sinks. Unit is app 3 years old and did work fine.

Before calling service technician, open following link for Rheem tankless resources, including error codes and general help for homeowner.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C7 76 is communication fault with remote control.
Remote is connected to tankless with a wire.
Usually you remove wires from terminals on tankless, and see if tankless functionality returns.
If tankless works fine, then it will heat to default 120 degrees.
Clean terminals and put them back.
If problem returns, then problem is then narrowed to bad wire, bad remote control, or problem inside tankless.
Since new remote control costs about $99, it might be cheaper to have service technician review the problem and catch up with maintenance.
Error codes are considered starting points for troubleshoot since error can have different soultion than same error on another unit.

Read manual for advisories, error codes, and required maintenance.
For example tankless might require monthly water filter cleaning, and yearly de-liming, and yearly burner cleaning.
Your service technician can advise what is typical for your region, since altitude, incoming water temperature, quality of water, water pressure, venting, are factors for maintaining water heater.

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
2helpful
1answer

Remote control error code is C7 or CF, What does this mean?

Hi Bob, sorry for the problem.

Error codes are a starting point for diagnosing problems, and the same error on one machine can have different cause and solution than another machine.
Open following link for Rheem troubleshooting resources that will be handy to keep on file.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Generally C7 is remote cannot communicate with tankless unit.
Your remote is connected by wire back to the heater.
You can turn power off, remove remote wires from connection terminals on tankless, turn power on, check if tankless works correctly.
If tankless works, then problem is the remote control, or wiring, or parts inside tankless.
Chances are good, the wires are not the problem.
New remote costs $99, but that may not be the problem, so instead of guessing, you should call a service technician.
Steps above could restore functionality and water heater will produce hot water at default temperature.

Also read manual for advisories, troubleshooting error codes, and required maintenance.
For example water filter should be cleaned monthly and heat exchanger de-limed yearly.
Tankless are maintenance heavy, and parts and service combined with maintenance makes these units a risky investment compared with expected $1-8 monthly savings from owning gas tankless.
Reading the manual can save some expense, and the link above is a good resource for people wanting to hold down costs.

Repair most tankless problems yourself, same day, any brand for about $330.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

Code 73 on a noritz tankless propane water heater

73 code is a circuit board error. It typically occurs if you connect or disconnect anything in the heater with power on. Try disconnecting electricity for 20 seconds to reset the unit. If the problem continues, you may need to replace your circuit board.
2helpful
2answers

PALOMA PTG-74PVN-1 Code C8 12 my water heater

C8 is the last stop in the point of burner ignition and a total of eight error codes. Error code 12 is a supplemental code that means your LP gas supply is too low...have your LP tank service and try again.

HTH,

Mike...
2helpful
1answer

No hot water from tankless water heater. Bliniking Readout

http://www.rheemtankless.com/content/tankless/rheem/help.shtml

This is there website.Above.
Use the live chat to ask them, the code you listed does not seem to correspond to there code list, the only code that does is code 76,
which is a problem with the remote control not talking to the unit.
So your best bet is to tell them the error.
Not finding what you are looking for?

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