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This problem can be caused by many reasons :-
1) Drum unit malfunctioning.
2) Developer unit malfunctioning.
3) Drum unit not getting proper electrical contacts located on the backside of the machine.
What error message do you get? We've discovered that if firewall is turned on on the computer it can't find the computer. If you turn off the firewall, it finds the computer.
The KM3035 requires a second network card for network scanning. then use the scanfile utility on the client machine / server to recieve the jobs and dump in a shared folder
the 30/40/5035 series machines have two network cards in them. One for printing and one for scanning. and they have separate IP numbers also. make sure you have scanfile utility running on your pc or wherever you are sending the files and the folder set up in the utility. then set it up on the scanner network card.. Not the printer.
I assume the print driver is on the server and shared. I would start there. I would think someone changed the default setting on that driver. Go to printing preferences, job tab, and see how it is set.
Or re-install the print driver and start over.
Of course, on any problem, Kyocera will always ask you if you have the latest software installed on the machine.
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