My Elgin quartz chime pendulum clock will not keep time. The pendulum swings. I do not have an instruction book on it so I do not know if it requires two AA batteries, and if so, do you have a picture of how they would be inserted into the clock? I am able to get one double A battery into it and the pendulum swings fine, but the clock will not run its timing mechanism at all; it does not move its hands. The clock had been unused for many years and I have just recently tried to restart it. The battery compartment appears to be clean.

SOURCE: Elgin Westminster Quartz Chime clock won't work

IF I GATHER CORRECTLY , YOUR CLOCK HAS TWO BATTERIES, ONE AT BASE AND ANOTHER ON THE BACK OF THE UNIT. THE ONE ON THE BACK OF THE UNIT IS RESPONSIBLE FOR CLOCK'S FUNCTIONALITY AND I THINK THE BATTERY AT BASE IS FOR THE ROTATING BALLS ( PENDULUM ). SO OPEN UP THE BACK IF YOU HAVE NOT DONE SO, AND REPLACE THE BATTERY. CAREFULLY THOUH AS THERE RE TWO SCREWS ON TOP AND A SNAP AT CENTER BOTTOM WHICH YOU COULD EASILY BREAK IF YOU DO NOT DO IT WITH CARE. OPEN UP THE SCREWS FIRST AND GENTLY USING A SCREW DRIVER PUSH BACK ON THE SNAP HOLE TO FORCE IT UPWARDS AND INWARDS. IF NONE OF THIS MAKES SENSE THEN WE ARE LOOKING AT TWO DIFFERENT CLOCKS.

HOPE THIS HELPS.

SOURCE: I have an Elgin Westminister Quartz Chime clock.

I have a clock with a pendulum and it has two batteries, one for the clock and one for the pendulum.

Perhaps your is the same?