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Check with customer service. I haven't had trouble registering my kindles as yet. You may have to change you amazon log in password.
To contact us via phone: http://www.amazon.com/clicktocall
Make sure you are connected to your WIFI, not someone else's, which includes your WIFI password. Make sure you didn't change your e-mail on Amazon without matching it on the Kindle.
Changing your password on Amazon will not change your reception of books.
You should have an email address associated with your Amazon Kindle account. Go to Amazon dot com and attempt to log on to your Kindle account. When you put in a wrong password it will reject it but there should be an option that says something like *forgot password?* You might have to enter a wrong password a couple of times before this option becomes available. Click on it and it should take you to a page where you can reset the password which means they will email you a new temporary one or something like answering your special questions right that you can use one time to log onto your account. Once on, you can create a new password and do your bank details changes.
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