Instructions for the eeprom tool
SOURCE: trouble ordering part LSUQ0100 JIG
Unfortunately, unless you are a servicer you cannot order the part. It is considered a repair part and is not provided to consumers. Unauthorized servicers can order by contacting the unauthorized tech support hotline and they will be provided a temporary authorization code. Sorry.
SOURCE: LSUQ0100 tool
You have to be a Panasonic Factory Service center. Tritronics
sells them, but you still need an authorization directly from
Panasonic's Tech Support engineers - period. (You will be asked for your company name and account number before they will even talk to you)
If you can get one one otherwise, it's hot and the center that got it for you will lose their authorization should they be found out.
If you contact Panasonic directly, they may give you a concession for repair on this problem. In my experience, once the EEPROM
data is reloaded and updated, the problem is permanently fixed
Good luck, Mark
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