Https://www.haierappliances.com/support
try this site to ask you question directly to the manufacturer.
SOURCE: Haier 5.0 cu. ft. HCM-050 not freezing
I have the same freezer and recently it quit freezing. The thermostat is my problem. I checked the power outputs to turn on the compressor and it was not there until i tapped on the thermostat. I am currently trying to find another thermostat
SOURCE: Kenmore® (46-26072) Elite® 20.6-Cu. Ft. Frost-Free White Upright Freezer
Check these two things first. 1. Is there a thick frost buildup on the back panel at the bottom half of the freezer? 2. Do you hear the fan running inside the freezer? Let me know what you find.
SOURCE: fan is squeaking all the time Kenmore frost free upright freezer
Yes you need to replace it,if dont will have bigger problems.
SOURCE: won't freeze
Is the compressor running the whole time? If so may have a problem with a refridgerant leak....check the compressor in the rear of unit, feel if its hot....may be as simple as a relay.
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