My TCL TV is stuck on HDMI

Press the TV/DTV button to make sure the TV is using the Freeview tuner.

Check your leads. Make sure the aerial plug is still connected. Go outside, have a look if the aerial is still up.

Sounds like there's no signal from the aerial.

Do you know if the aerial actually works i.e. was there a TV in place before this one that picked up Freeview from the same aerial point?

Have you tried your TV on another aerial feed (another room in your house or someone else's house) or with an external source such as a DVD player or Blu-ray player?

If you've connected the DVD to the TV via HDMI or SCART you shouldn't need to 'tune it in', just select the HDMI or SCART input. If your TV is also a Freeview device and you want to tune it to Freeview, where you have the aerial connected to the DVD recorder, you need to also connect the DVD recorder to the TV via an RF cable or aerial flylead so that the aerial signal passes through the DVD recorder. It's all in the instructions

• Have you plugged in the arial?
• Is it in the right socket?
• Are you using an aerial cable extender/splitter?
• Are you using a portable indoor aerial?
• Does it have built in Freeview?
• Have you plugged in an external Freeview box if necessary?
• Have you scanned for channels through the Freeview box?
• Are you in an area where the analogue signal has been turned off?
• Have you subscribed to a cable or satellite provider?
• Are you on the right TV source?

1. check the back of the tv to see if the aerial is plugged in.
2. check the back of the tv to see if the aerial is plugged in correctly.
3. If you are using an aerial cable extender or splitter, make sure all parts are connected all the way up to the aerial.
4. If you're using a portable indoor aerial you might not be able to get enough signal to produce a picture. Also the aerial might need to be switched on, plugged in or need batteries.
5. If the TV has Freeview built-in then you will need to scan for channels before you will get a picture. refur to you're TV's manual.
6. Make sure, if you have got an external Freeview box that it is plugged in and switched on at the wall. Also make sure that it is connected to the TV either by a scart lead or by HDMI cable.
7. Typically there will be a button on the remote called menu. From the menu screen choose setup. Then choose auto scan. Follow any on-screen instructions. Always refur to the TV's manual to avoid confusion and frustration.
8. If you are in an area where they have switched off the analogue signal you will need to buy a Freeview box or subscribe to a cable or satellite provider. Freeview is cheep and is a one off payment ( best for people who will only really watch channels 1-5)
9. Ring up your providers tech support.
10. To change what input you are viewing, there will normally be a button called source on the remote. If you have connected a Freeview or cable/satalite box to the tv with a scart lead then select scart. If you used a HDMI lead then select HDMI. (There may be more than one of theses sockets so check behind the TV first. They usually have names or numbers by the side) refur to you're TV manual for help.

That is every problem i can think of. If it still doesnt work, take it back to the shop.
Hope this helps.

Hi,

The problem you describe is called "Digital Cliff Edge" and it's caused by signal loss. I wont go into the specifics of that at the moment as it's not going to help solve your problem. I you want more information about DCE, try an internet search.

As you are using the same aerial and booster/splitter for both TVs, you are correct in ruling these out as the cause of the problem. The fault is probably in the co-ax cables or connections but you might have a faulty freeview box. Please run through the following checks to establish the source of the fault.

1. Swap your Freeview Boxes - you shouldn't need to re-scan/tune as they are running off the same aerial..
If the Freeview box from the TV that is working correctly freezes and stutters on the other TV, the fault is probably in the cables or cable connections. Next, try the "faulty" Freeview box on the TV that is working correctly. If you get stuttering sound and freezing/pixellation you probably have a faulty Freeview box. DO NOT SWAP ANY CABLES FOR THIS TEST.

If the problem is the same after swapping the freeview boxes:

2. Swap any non-fixed cables, e.g the co-axial "fly-leads" and scart cables - one at a time. See if the fault "moves" with the swapped cables. "Fly leads" are the short co-ax cables that link the Freeview box to the TV or the TV to a wall mounted aerial socket. If the fault "moves" with the swapped cable, you have identified the source of the fault and should either repair or replace this cable.

Try these tests first and post back with the results. If you haven't identified the source of the fault, I will try to assist you further.

Regards,
BElectric

I cannot find a manual for that number.
If it is digital you would be able to receive more than the 5 analogue programmes.
It would probably mention freeview on some part of the tv.
If you can get some of the extra freeview channels but not clearly then the aerial will need changing.

I presume you are from the uk, I had to change my aerial to get reception the cost for that was £240(i needed a indoor roof aerial so needed extra boosters).so aerial will be £150-£240.
You can turn your tv into a digital by adding a freeview digital box £20-50 .
Or purchase a new tv with freeview incorporated in it.
So i `m pretty sure if you have read the above you can decide whether its digital,but i think not.

Do a first time installation, move the TV or bite the bullet and either buy an external aerial or extend the main house aerial cable to reach the TV. assuming your TV has no signal where it is now

If I'm right On the DVD recorder there should be an aerial input and an output. Connect external aerial to the output then run a second from the output to the TV. Then use the HDMI to connect the DVD. This will then give you the option of recording one channel on the DVD whilst watching another thru the receiver thats built into the TV. You will then get the best poss picture when viewing DVD

OK, I think I see the problem there.
The aerial lead from the DVDR to TV should be removed.
You should have it setup the same as the other Freeview - VCR - TV
Nutshell time:
Main aerial to Freeview input.
Loop aerial from freeview output to DVDR areial input (all this does is allow you to watch freeview, or standard both out of the DVDR)
So..
Scart from Freeview to DVDR input
Scart from DVDR output to TV
Set DVDR to AV input mode.
Set TV to AV (whatever number you need for that..you now won't get anything on screen unless you have the right input selected)

If you can now see the Freeview picture on the TV and change the channels with the Freeview remote then you should be set for recording.

Having the aerial and a scart lead both going to the TV is not needed.