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Bought item on Facebook market place paid for with pay pal . Seller never shipped my item.

1 Answer

Terry

Facebook Master 11,377 Answers
Posted on Sep 18, 2018

Terry

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Joined: Mar 08, 2015

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FIXYA is not FACEBOOK.

FIXYA unpaid volunteers cannot get a refund from a FACEBOOK Seller.

Attempt to contact Seller first.

Next step, contact Facebook, and if paid in a way to cancel or get refund from payment, do so.

https://www.facebook.com/help/1509199829292504?helpref=faq_content

https://www.facebook.com/help/1509199829292504?helpref=faq_content

Regards.

5 Related Answers

Anonymous

57 Answers
Posted on Aug 05, 2009

SOURCE: on the last two items I bought on ebay I cannot

jejra - You will be emailed something from the seller that will tell you how to make the payment. They probably accept PayPal and may even email you an invoice from PayPal for your item (if the payment was using PayPal only).

You can also "ask the seller a question" from the item page, and tell them you're not sure how to make the payment. Then they will clarify it for you.

Thanks,

videoman7

Anonymous

830 Answers
Posted on Sep 18, 2009

SOURCE: Paid by Pay Pal on Sept. 04. 2009, transaction ID,

I would email seller and ask for a tracking code. Let them know that you have not recieved the item yet. Wait at least a week more and if you still haven't recieved, then you can see if you and seller can work out a refund, etc.

Anonymous

1462 Answers
Posted on Oct 06, 2009

SOURCE: Not sure if I am in the right place for my problem

Hi,

Please dont give the product confirmation, that you have recieved..

Please write to paisapay directly and inform that you havent recieved the product..

Please call the Ebay toll free no and inform about this immedistely

Please rate this solution
RNJ VINODKUMAR

Anonymous

42 Answers
Posted on Sep 14, 2010

SOURCE: July 7, 2010 Fran474747 [email protected]

file item not recevied dispute

Anonymous

830 Answers
Posted on Sep 16, 2010

SOURCE: I made apurchase on ebay

File a report with eBay and Paypal on this seller. He will have to refund your money for the item he sold you.

Paypal: Open Paypal and click on the sellers name to get the choice to file a report.

eBay: Click on your account, choose the seller and choose, file a report.

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1helpful

1answer

The item was paid by Pay Pal and I want to return for a refund,item is still in box new ,,it did not state it needed Wifi at point of sale do act via pay pal or Google ??

the rules for pay pal are specific
you have to take the issue up with the seller and ask for a return and refund
you have to advise pay pal that there is a dispute with the seller
then you wait 30 days for a response from the seller after which you again contact pay pal as to the sellers response
from there it will be up to pay pal
it is all in the terms and conditions for using pay pal

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Nov 02, 2016 • Google Computers & Internet

0helpful

1answer

I paid for some products last night with my card with Pay Pal for Downton Abbey products, this came to $208.00 after I paid for these things then It came up that they could not post to Australia how

This may be due to a certain pay tv company in Australia that pays for exclusive rights to the latest tv shows and delays the release of dvd's in Australia until they finish screening it on pay tv. Examples of this anti competitive monopolist behaviour is Breaking Bad, Game of Thrones latest season , Walking Dead, Falling Skies season 4 which is being screened on pay tv but not available on DVD in Australia..
If you do not get a reversal of the charges log into paypal and dispute the transaction on the basis of non delivery

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Jan 13, 2015 • Computers & Internet

0helpful

1answer

I want to give feedback to a seller on my paypal account

How to leave feedback the RIGHT way 18af_7.jpg?set_id=81

Published by mutti74 October 26, 2013 . 14K Views . 2 Comments . 79 Votes So you finally gave in and bought something on ebay? WAY TO GO! Welcome to the world of endless deals and bargains!
Are you happy with your purchase?
Answer: YES! I love it!
Awesome, now lets let the seller know. The easiest way to leave feedback is to simply go back to the page of the actual item. Either type in the item number and click search OR go to MY EBAY and look under "All Buying" under "Won" and click on the item.
Once you get to the page, look towards the top, it'll say LEAVE FEEDBACK, simply click on that and Voi'La you are ready to leave feedback.
Since you are happy with your purchase, rate POSITIVE and write you comments in, such as: "Fast shipping, very happy with purchase." or "Great product, excellent communication!"
We are not done yet, Ebay has integrated a STAR system to rate sellers. You can rate 1-5 stars on "Item as described", "Communication", "Shipping Time" and "Shipping & Handling Charges".
Here is a tip about shipping and handling charges. Sometimes you may not be happy with those charges, KEEP ON MIND: Whatever you bought could have been shipped from the opposite side of the country (or even from another country), so OF COURSE they may be higher than having it sent from 1 end of a state to the other hand!! Those actual shipping charges are out of sellers hands.
All set with your rating? Simply leave feedback and DONE! Easy, fast and simple.
Now......a STRONG REMINDER. I often browse through ebay guides and reviews and TOO MANY buyers mistaken this area for contacting the sellers. This REVIEW and GUIDE area has NOTHING TO DO with leaving feedback or communicating with sellers!!!!! Follow the above steps to properly leave feedback.
What if you are not happy? Follow the above steps to get to your items page and click on (right side of page) CONTACT seller and email them. Whether it is a breakage or the item has not arrived yet. Give the seller some time to resolve the issue and to respond back before leaving neutral or negative feedback. I am a seller myself, as well as buyer. I ONLY result in leaving neutral or negative feedback if:
A: I have a non-paying bidder (new ebay rules NO LONGER permit sellers leaving negative feedback to non-paying bidders, so sellers really have no way of warning others anymore)
B: I bought something, it arrived broken or did not arrive at all, and the seller NEVER responded to NUMEROUS emails over a 2 week period, plenty of time to respond and rectify.
C: The seller told me basically something like "oh well, not my problem".
IF the seller responds and rectifies the mishap by either refunding money or sending out a duplicate item, there is NO reason for me to leave a bad feedback since the seller took care of me in a satisfactory manner.
Personally leaving a neutral feedback would be perhaps if the item I bought took a very long time to arrive (remember overseas purchases do take longer to arrive). If I bought something, lets say from a seller in California and I paid for Parcel Post. That takes 2-9 BUSINESS days. If I am sitting here a month later and the item finally arrives, thats a tad extra long in waiting time. If the seller does not communicate any delay in shipping, that calls for a neutral. WHY NOT LEAVE A NEGATIVE, you ask??? You received the item, riiiight? :o) That is why I would leave a neutral and not a negative.
This takes me to another point, bare with me: CHECK THE SELLERS FEEDBACK!!!!
(Simply click on the number next to the sellers name)
Look at their feedback score, the percentage!!!! If a seller has numerous neutral or negative feebacks in the last 30 days...STAY AWAY!!! Read their feedback and why people left bad feedback.
If a seller has less than 100% positive feedback, check why and how long ago they received a negative feedback, it could have been over a new ebayer not knowing how to properly leave feedback even, one of the reason I am writing this here.
Unfortunately only about 4 out of every 10 buyers leave feedback nowadays, so do not be upset if a seller only leaves feedback once they have received feedback from a buyer. It is a common just-practice.
10/2013 Please note: Ebay's push to offer free shipping on all items and charging an extra fee to sellers if they charge shipping has made the ebay market somewhat unstable and less fun for us sellers. I understand that big companies can offer free shipping on many items and sellers offer it a lot on lightweight items. Please do not expect and let it out on the seller via leaving neutral or negative feedback, if a seller charges shipping on dishes that weigh 5# and sell for only $10. Private part time sellers are here to make some money too, so paying for the item and eating all the quadruple ebay/ paypal fees and shipping the item out for free is just simply unreasonable.

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Oct 17, 2014 • Computers & Internet

0helpful

1answer

I paid for something on ebay twice pay pal has taken money but ebay say I have not paid for the item please help

Go to Paypal to get them to sort out the mess they have left you in

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Oct 07, 2014 • Computers & Internet

0helpful

1answer

Payed by direct deposit,now pay pal have paid also,after I counceled item

Contact PayPal customer support. They are very helpful (unlike the old days before ebay bought them.)

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Feb 22, 2013 • Pentax Optio E10 Digital Camera

0helpful

1answer

How do i take a seller of the i did not get my item i paid for?

Go to the site where you bought the item and complain.

Did you use Pay Pal? Talk to Pay Pal.

Did you use a credit card? Talk to your CC card issuer. Stop the payment.

Did you pay cash or a same as cash item? Check, money order, etc? Kiss your money good bye and learn the lesson and be thankful they didn't get you for more than they did.

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Apr 30, 2011 • Watches

0helpful

1answer

How to pay for items on ebay

When you buy an item on E-bay the seller states what forms of payment he will accept. Most sellers prefer to be paid using Pay-Pal, but will accept money orders and some will also acept personal checks. If you want to pay by money order or personal check you will have to send the seller a message (On E-Bay use "Ask Seller a question") asking for his postal address. If you mail a personal check, they probably will not ship your item until your check clears their bank.
Pay-Pal is the fastest way to pay. You will have to open a Pay-Pal account. To do this click on Pay-Pal on the E-Bay website and fill out the application.

If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Best regards,
Yavacotech

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Feb 27, 2011 • eBay Auctions

1helpful

3answers

I made apurchase on ebay using pay pal on the 9thsept the seller emailed to say it was shipped on the 10th still not recieved the item tried phoning the seller goes to voicemail & no return call tried...

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Sep 16, 2010 • eBay Auctions

1helpful

1answer

Paid by Pay Pal on Sept. 04. 2009, transaction ID, 06H91061PX175542G for item purchased thru Ebay #290344468117 and item has not been received. What do I do next?

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Sep 18, 2009 • PayPal Accounts

0helpful

1answer

On the last two items I bought on ebay I cannot find a place that says pay now. I need to pay. I have tried everything. I use pay pal. Help

Read full answer

Aug 05, 2009 • PayPal Accounts

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The item was paid by Pay Pal and I want to return for a refund,item is still in box new ,,it did not state it needed Wifi at point of sale do act via pay pal or Google ??

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Bought item on Facebook market place paid for with pay pal . Seller never shipped my item.

1 Answer

Terry

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Bought item on Facebook market place paid for with pay pal . Seller never shipped my item.

1 Answer

Terry

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The item was paid by Pay Pal and I want to return for a refund,item is still in box new ,,it did not state it needed Wifi at point of sale do act via pay pal or Google ??

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