SOURCE: Tanita BC-552 Body Composition Monitor Won't Turn On
I contacted Tanita for you and am working on the manual the link here is for the download however the file says it is currupt maybe it will work for you. if not I have requested it from tanita. http://www.tanita.com/en/downloads/personal/
This is the response from Tanita
Thank you for your e-mail.
It appears that this could be a battery connectivity issue.
When you change the batteries – please insure that you are getting a nice tight fit and that the positive side of the batteries are making contact with the inside wire. Sometimes the batteries can differ in length so you can gently pull on the coil to help make it fit more tightly. Also take a look at the inside contact points to make sure there is no rust. If there is rust – you can clean by using a green kitchen scotch-brite pad & a q-tip dipped in rubbing alcohol.
If you continue to have problems we may be able to replace under warranty.
Your scale does carry a 10 year warranty but you will need to have a copy of the original itemized receipt (or order confirmation if purchased online) in order for us to process a warranty claim.
If you happen to have a copy of the original receipt or order confirmation, please contact our customer service line between 8:30 – 5:30, Monday – Friday, (Central Time) at 847-640-9241, and we can issue you a Return Merchandise Authorization for product replacement
Sincerely,
Cheryl Morse
TANITA CORPORATION
2625 South Clearbrook Drive
Arlington Heights, Illinois 60005
Office: 847 434 3985
Email: [email protected]
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