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JOHN COGHLAN Posted on Nov 07, 2018
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MY RELIANCE WATER HEATER SHUTS OFF AND I HAVE TO KEEP PUSHING THE RESET BUTTON. HOW CAN I FIX THIS?

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ch.vijaysagar

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  • Posted on Nov 07, 2018
 ch.vijaysagar
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Why Does My Electric Water Heater Reset Button Keep Tripping? So the red reset button on your electric water heater keeps popping out and needing to be reset.
Here's the most likely problem: The water in your water heater is getting too hot.
When the water temperature in your water heater exceeds 180°, the red reset button (also known as the high-limit switch) trips. This tripping protects you from getting scalded or burned when using hot water in your home.
OK, but then what's causing the water in your water heater to get so hot? The most likely cause is a bad thermostat.
How a bad thermostat causes your water heater reset button to trip Electric water heaters have a lower and upper thermostat-one for each heating element.
The thermostats are responsible for controlling the heating elements. When the water has cooled off, the thermostats kick on the heating elements to heat the water. And once the water has reached your desired temperature, the thermostats shut off the heating element.
(This is very similar to the way your heating and air conditioning thermostat controls your home HVAC system.)
But these thermostats can go bad. When they do, they sometimes get stuck in the "on" position. This means that that the heating element continues to heat your water, eventually causing the high-limit switch to trip.
The fix: The bad thermostat needs to be replaced. A plumber can use a multimeter to test the thermostats and find out which one is bad.
Other problems that can cause your high-limit switch to trip While a bad thermostat is the most common reason your water heater's reset button may trip, it's not the only one. Other common causes include:

  • A shorted heating element-It may be that the thermostat is working just fine and shutting off the heating element. But a short in the element is causing it to continue to heat your water.
  • Loose wiring-A loose wire in the water heater can generate heat that can cause the high-limit switch to trip.
  • Bad high-limit switch-The switch itself may be malfunctioning and tripping when it shouldn't be.

Get a professional plumber's help

Do you live in the Minneapolis-St. Paul area and need a reliable plumber to help you troubleshoot your water heater problem? Contact MSP Plumbing. We can usually fix the problem the same day.

2 Related Answers

jmgldsmth

Jim Goldsmith

  • 2005 Answers
  • Posted on Jul 29, 2010

SOURCE: Reliance water heater wont stay lite.

replace your thermocouple

Ad
A

Anonymous

  • Posted on Nov 10, 2010

SOURCE: reliance water heater trouble shooting. I have to

I wrote a page with step-by-step troubleshooting for electric water heater.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

The quick answer for ECO reset problems is to replace thermostat(s) and then see of problem continues
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

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Related Questions:

0helpful
1answer
0helpful
1answer

Where is the reset button on reliance gas water heater

No reset button.
The gas control valve is the thermostat
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

Intellivent gas control can be reset, and Honeywell can be reset under some circumstances.
Otherwise, bad thermostat means replace gas control valve

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Have a reliance electric water heater model 606; have no hot water. I am having a problem finding the reset switch.

If it was working and recently stopped working, the heating element that heats the water probably went bad, no longer functioning. Check to make sure that there is or is not a reset button, and if there is, press and reset the heater. It's not difficult to remove the old heater element and replace it, but make sure the circuit breaker power to the water heater is off when you remove it. Take it to a water heating supply store, or large hardware store with the Brand and model number of your water heater (Reliance RELIANCE ELECTRIC WATER HEATER,model 606 ) to buy another one.
3helpful
1answer

The reset button has popped more then once.

You have electric water heater.
Electric water heaters are fully repairable by homeowner.

Reliance is AO Smith company
http://www.aosmith.com/OperatingUnits/Detail.aspx?id=138&ekmensel=c580fa7b_12_0_138_3
http://www.reliancewaterheaters.com/prod/elec.html

Age of Reliance water heater is shown on serial number located on side of tank:
first digit is letter. Next two digits are numbers: for example C06 means 2006.
Serial number also shows model number & wattage of elements in case you need new element from hardware store.

ECO reset button trips when upper thermostat senses temperatures higher than 150 to 180 degrees.
When ECO energy cut off trips, it turns off power at the reset button, so the tank does not continue overheating.
Tripping reset button says tank is receiving electricity, so we can eliminate that suspect.

There are 4 reasons why ECO will trip.
1) Bad upper or lower thermostat: solution replace both thermostats for about 25$. Steps shown in link below.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html
2) Loose wire or shorted wire at or near upper thermostat: Open covers on water heater and inspect parts for signs of high heat and burning.
3) Bad element shorted to ground in center of element: Solution test elements and replace defective element.
http://waterheatertimer.org/How-to-test-water-heater-element.html
http://waterheatertimer.org/How-to-replace-water-heater-element.html
4) Factory-installed insulation and cover has been removed from tank: thermostat exposed to cooler temperatures, and misreads tank temperature, and then elements keep heating water.

If you want to test all the parts before replacing anything:
http://waterheatertimer.org/How-to-troubleshoot-electric-water-heater.html


Thermostats are generic, and each functions same way and each can replace the other.
Same is true for both upper and lower thermostats
geno_3245_184.jpg
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My heater is not getting hot i can not tell if their is a pilot light or a reset button i don know what to do with the heater it is very different how can i heat my water heater

Reliance makes gas and electric water heaters.
http://www.reliancewaterheaters.com/

Best way to start is to look at label on side of tank.
Label has serial number, model number, plus it will say if heater is gas or electric.
Reliance water heater age is shown in serial number: first digit is letter, second two digits are numbers: for example numbers 02 would be the year 2002.
If water heater is 8-12 years old, it might be time to consider new tank.

Gas water heater has 3 inch metal flue pipe coming out of top of tank.
Gas pilot is probably off.
Relight pilot light: Most gas water heaters today have instructions on side of tank just above gas valve that say how to relight pilot light. Instructions vary by model.
If you have gas water heater that is older, it might be easier to call a plumber.

Electric water heater has panels on front.
Open top panel and push in red reset button.
If you have electric water heater of any age, you can usually fix it yourself same day:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
1helpful
1answer

My reliance electric hot water heater keeps shutting down. when I push the reset button it goes on and works for anywhere from 1 day to 5 weeks. Where do I look for a solution.

According to Reliance's trouble shooting guide, you may have faulty upper thermostat that is overheating, which is causing the high temp limit switch to open and shut it down. Pushing the reset switch is only a temporary solution until you find out what is causing it to shut down. Is it still under warranty? Call Reliance and find out. 1-800-365-4054
1helpful
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Top thermostat reset button kicks out

The top button is connected to the top heater element  which is likely shorting out. Drain the tank below the element that the thermostat is attached to. Remove and replace the element 
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