Roxio creater starter 12.1.0.439

Yes, Roxio Creator accepts MP4 files, as well as a wide variety of other audio and video file formats.

First, may I recommend Nero Burnlite 10? Nero BurnLite 10 is your solution for CD and DVD burning and copying, powered by the industry's best software. The easy-to-use interface lets you make flawless copies of music files or home videos to share, or create disc images in .iso and .nrg formats. Download it for FREE today!

If you don't like Nero, you may like CDBurnerXP. CDBurnerXP is a free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs, as well as a multilanguage interface. Everyone, even companies, can use it for free. It does not include adware or similar malicious components. It is compatible with Windows 2000/XP/2003 Server/Vista/2008/Win7 (x86 / x64). Download it for FREE today!

You will need to contact HP to try and obtain another copy of Roxio Easy Creator Basic, if they even have it anymore. I would recommend sticking with one of the previously mentioned CD burning programs because they are more stable than Roxio, and burn better quality CDs.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

sorry but did you try system restore then uninstall then reinstall your software God luck James

Hi,

If you are getting an error "No dvd/cd drive detected", you need to delete the roxio certificate.

Goto C:\program data\, find the roxio or sonic folder and delete it and restart the computer.

Regards,
Shrey

Roxio 9, Roxio Creator 9 and Roxio Creator 10 are different animals. Roxio 9 is 3 years old +. It likely will not handle 64bit or Windows 7.
Roxio Creater 9 is not listed as compatible with Windows 7

The following are from the Roxio site:
The following products have been designed to be Window 7 compatible (as of January 2010):

• Roxio Creator 2010
• Roxio Creator 2010 Plus
• Roxio Creator 2010 Special Edition
• Roxio Creator 2010 PRO
• Roxio Easy LP to MP3
• Roxio Burn
• Roxio CinePlayer BD

The following products have been UPDATED to be Windows 7 compatible (as of January 2010):

• Roxio Easy VHS to DVD
• Roxio MyDVD 10 Premier
• Roxio My DVD Video Lab 10
• Roxio RecordNow Music Lab 10 Premier
• Roxio Easy DVD Copy 4 Premier
• Roxio Easy CD & DVD Burning
• Roxio BackOnTrack 3 Suite
• Roxio CinePlayer

th is may help

http://roxio-crunch.software.informer.com/

if your are using a genuine copy read the end user license agreement, if the eula states that one installation one computer only then you wont be able to use it on other computer system, you can install it but may not run

It may just be that that is the speed of your drive.  See if it says on the drive how fast it is.  If it is too slow, then you may want to consider getting a newer, faster drive.

you just have to reinstall it if it happens again get a new copythe installer might be corrupted

I believe in Creator 6 the default install does not include the drag-to-disc feature (who knows why). Reinstall the software but choose Custom Install so that you can select everything/anything that you want.

Good luck.