We are getting code lost sync 28 what does that mean? We have the Tally 6312 connected to the AS400

SOURCE: Tally T2030 matrix printer prints 2 copies of

On the device config for the printer on the AS\400 it is possibly configured to print 2 copies.

wrkcfgsts *dev printername
check and see if it is configured to print 2

SOURCE: Our Genicom Tally printer fails to keep settings.

There may be a number of reasons for the 6312 failing to keep your settings, the first thing to identify would be that you have changed the settings on the printer and then saved these settings. If you do not save the settings to a menu / configuration they will be lost if the printer is powered off or receives a reset command.

Once you have made your settings changes, the settings can be saved in the following way;

Ensure the pritner is OFFLINE
Press Menu
Press Up Arrow until display shows Config Menu
Press Enter
Press Up Arrow until display shows Configurations
Press Enter
Press Up Arrow until display shows Save
Press Enter
Press Up Arrow until the Config Number Or Name appears that you want to save the settings to (Default is Confg 1)
Press Enter
Press Clear, to return to Offline mode.

If you save your settings you can then print a configuration report to see the values that have been saved, this can be done in the following way;

With the printer OFFLINE
Press the Menu key
Press any Arrow key until display shows Config Menu.
Press the Enter key.
Press any Arrow key until display shows Printer.
Press the Enter key.
Press any Arrow key until display shows Report.
Press the Enter key.
Press any Arrow key until display shows All Configs.
Press the Enter key and the configurations will be printed.

This should show your saved settings, try powerign th epritner off and back on again and again print the Congfig report to check the settings are retained.

If you find the settings appear to change when you print to the printer this will be caused by your print job, escape commands in the print job will take presidence over the printer menu settings.
You would need to check the host computer system to see what might be causing the problem; chack page size, fonts, ensure the correct printer driver is used etc on the system.

SOURCE: platen motion fault

problem with platen sensor , clean the sensor with ipa still same problem change the platen sensor

SOURCE: problem for lipi 6312 tally genicom line printer

problem for lipi 6312 tally genicom line printer my printer shows an error (hammer voltage 1)

SOURCE: t6312

The problem coming from your logic card hammer bank cable . Need to be replace logic card and hammer bank cable.