Sewing Machines Logo

Related Topics:

Debbie Bride Posted on Jan 22, 2019
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My 6500p stop working after sewing for several hours. Its makes a clutter noice in the bobbin area and then just stops.

Its makes a clutter noice in the bobbin area and then just stops. I have cleaned everywhere, new needle retread and it still does it. Suggestions? Thank you

1 Answer

Keith Love

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

  • Expert 47 Answers
  • Posted on Jan 22, 2019
Keith Love
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Joined: Dec 21, 2006
Answers
47
Questions
1
Helped
10814
Points
131

Possibly out of timing

5 Related Answers

bargainbox

Hassy

  • 1388 Answers
  • Posted on Feb 24, 2008

SOURCE: bobbin threading

You may have put the timing out, however, try this before you despair too much......

Ensure the presser foot is firm enough for the fabric you are using and that it will not just pull through easily by hand with the foot and feeddogs together (as the needle ascends), or things will not proceed, and you will be stitching in the same spot.

Generally a setting of 3 seems to work for general purposes, but if you are using very light or very heavy fabric, a sample is always a good idea before you start in earnest....also match the needle to the work for best results.

Ensure that all is clean and free of lint jams....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistant diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

Ad

coesew

  • 1 Answer
  • Posted on Jun 05, 2008

SOURCE: Janome Memory Craft 9500 Troubleshooting

The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

bargainbox

Hassy

  • 1388 Answers
  • Posted on Nov 13, 2008

SOURCE: tangle in bobbin area, stuck needle

Please TRY the solution BEFORE giving your considered rating.




Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle, 
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your 
projects). 

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with 
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to 
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension. 

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean 
the hook race area (where bobbin case sits) 

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned. 

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all 
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at 
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is, 
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine 
case....no case ? then make some sort of cover ! 

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with 
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the 
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

www.bargainbox.com.au

sew dutch

Ellen Den Dulk

  • 25 Answers
  • Posted on May 26, 2009

SOURCE: Top thread won't pick up the bobbin thread

re insert the needle, maybe you did not put the needle up as far as it is to go. Make sure the flat side of the needle is to the back of the machine. Without any thread in the machine hand turn the wheel and look to see if the hook of your bobbin would/could catch the thread (to see if timing is right)
then thread the machine and hand turn the wheel and see what it is doing.
Your timing might be off, but I do not think that is likely. Though it is possible that when the needle fell out, it hit something hard, broke, and pushed the machine out of timing. then you need to bring it in.

mc1bean

Mike Cairns

  • 3054 Answers
  • Posted on Oct 30, 2011

SOURCE: My sewing machine was working fine then

Hello, css

I am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved. I do this on my own for free. Think of me as a Specialized Trouble Shooter.

I have found out that it appears that lots of customers appreciate my efforts and help. So, I thought I would take some of my own personal time
to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about Sewing Machines and possibly yours, from repair to trouble shooting it.

http://home.howstuffworks.com/sewing-machine.htm





Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.

Here is also my direct link to my own pages of other areas of my expertise for other problems you might have in Automotive, Appliance, and Electronics. Drop In anytime for my help.

http://beta.fixya.com/users/mc1bean

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HOW DO I FIX A FM PHASE ERROR ON MY JANOME 6500 MEMORY CRAFT

Check your Feed dog switch for raised or lowered positioning and reengage to either setting and rotate the hand wheel to reengage the gears properly.

Cheers,
Kelly
San Diego, CA
Embroidery Services
0helpful
1answer

Janometroubleshooting

If you took the bobbin case out to clean, make sure you put it back correctly. This is very easy to not put back correctly, also make sure the bobbin is wound correctly. Sometimes, I use air spray like for computer cleaning and use it in the bobbin area and threading area. All you need is a little spec of dust to throw it off.
1helpful
1answer

While quilting I heard the machine hammer--I stopped it and changed out the bobbin to only only have the thread not pick up from the bobbin. Now I can not sew the the machine.

Remove and replace the needle (it is probably damaged now)
Test stitch a seam. If you still have problems
Check the timing of your machine.
2helpful
4answers

Singer curvy beeps 4 times and stops sewing

when you thread the machine make sure to use every thread guide
check to see if the bobbin is in correctly
try changing the needle--normally flat side goes to the back
the needle that your sewing with is it the right one for the thread & fabric
clean under the needle plate & bobbin area for lint or loose threads
0helpful
1answer

Bobbin won't wind

Could you perhaps give me some more information on this please? Is this a machine you've had and used regularly? Or something new and a little foreign to you?

Does it have a bobbin winder on top with a stop beside it? You put the bobbin on, bring the thread from the spool holder, around a little tension device on top of the machine, then back to the bobbin and pull the loose end through through a little hole on top of the bobbin. Then push the bobbin over against the stop, and press the button on the front of the machine with the bobbin icon?

Does this match up with your machine? Some of the newer Elnas look a lot like Janome's and that is how my 6500P functions.


1helpful
1answer

I have a Janome 4900Qc which has the sign Stop for Safety Purposes, this comes up really often, it has been back and been checked but no better now

Are you having thread jamming problems before you get this message?

I found that my bobbin holder which is held by magnets was being dislodged when I had a thread jam up, usually when I was trying to sew something very thick over a seam such as jeans hems.

Have you mastered removing the needle plate and the bobbin holder to clean in under it and putting this all back together again? With my 6500P, the needle had been striking the bobbin holder when it dislodged and rotated out of postion, the bobbin case had holes and damage to the plastic which was then catching the thread as the bobbin rotated making the jams happen.

Each time, I would dismantle the bobbin holder, clean everything, cut the jammed up threads, check the bobbin case and give the damaged bit a file with a nail file to make it smooth again, then put it back matching the red markings on the bobbin holder and the stopper, rethread and start over. I have bought two new bobbin cases too and taken it back to the dealer a couple of times over 5 years.

I've now learnt to not try to stitch over the thick seam intersections, I'll stop before, lift the pressure foot, move the work past the seam, then restart sewing. However, my machine was just serviced last week and it looks to me like the mechanic has added a part to hold the bobbin case in better, its like a little black lug on the left screwed into the outer housing. So perhaps Janome have addressed this issue with an aftermarket repair.

Apologies if this is telling stuff you already knew, good luck.
0helpful
1answer

Noice coming from bobbin area when i sew

If this is a drop-in bobbin, lint can collect in the bobbin case and make a "banging noise".
1helpful
1answer

Sewing machine not making stiches

At first, my machine was getting all tangled under the fabric and then would stop working because it was tangled in the bobbin area. Now the bobbin area is staying clear but there are no stiches being made. I have no idea what to do. [email protected]
Not finding what you are looking for?

40 views

Ask a Question

Usually answered in minutes!

Top Sewing Machines Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Are you a Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...